Account Executive

RotaCloud is a growth-stage technology company based in the centre of York, providing workforce management software to more than 5,000 small and medium businesses across the UK and worldwide. We’ve reached several million pounds in ARR without taking a penny of outside funding - and we’re just getting started.

To fuel our next stage of growth, we’re hiring a full-time Account Executive to convert inbound demand into long-term customers. This is a full-cycle SaaS sales role where you’ll own opportunities from discovery to close, run value-led demos, and build relationships that turn into revenue.

What You’ll Be Doing

• You’ll own your opportunities end-to-end and be the commercial lead across the deal.
• Drive inbound opportunities from first touch to close.
• Respond quickly, build momentum, and book high-quality meetings.
• Qualify honestly and commercially — focusing time on best-fit, high-intent deals.
• Build trust early with stakeholders and decision makers.
• Run structured discovery that surfaces what really matters.
• Understand customer context, pain points, success criteria and buying process.
• Multi-thread deals with the right people involved at the right time.
• Agree clear next steps and keep timelines and expectations tight.
• Deliver tailored demos and clear proposals that close.
• Deliver value-led demonstrations aligned to customer goals and constraints.
• Handle objections confidently and professionally.
• Create quotes/proposals promptly, manage pricing/terms within agreed guardrails, and progress decisions with purposeful follow-up.
• Own pipeline discipline and forecasting in HubSpot.
• Keep stages, notes, next steps and close dates accurate.
• Track blockers, escalate support early (commercial terms/technical questions), and contribute to reporting that drives learning — not just volume.
• Work closely with Customer Success, Marketing and Product.
• Ensure clean handovers and strong onboarding readiness.
• Share customer insights, objections and wins to improve messaging, materials and the trial experience.

What “good” Looks Like In This Role

• You’ll be successful here if you keep lead response tight and create “speed-to-value” from the first touch.
• Run consistent, high-quality discovery (and document it properly in HubSpot).
• Deliver demos that convert and proposals that move quickly to close.
• Maintain excellent pipeline hygiene and credible forecasting.
• Hand over cleanly to Customer Success so customers start strong.

What We’re Looking For

• Proven success in a SaaS Account Executive / closing role.
• Experience selling to SMB and/or mid-market (and comfortable stepping into more complex, multi-stakeholder deals).
• Strong consultative selling: great questions, great listening, clear commercial judgement.
• Confident running product demos and handling objections with senior stakeholders.
• CRM discipline (HubSpot preferred): accurate pipeline management and forecasting.
• Resilient, organised, collaborative - you follow through and you do what you say you’ll do.

You’ll Thrive In This Role If You

• Have strong commercial acumen and revenue focus.
• Have first-class communication and negotiation skills.
• Are able to manage complex, multi-stakeholder sales cycles.
• Hold a collaborative mindset and team-first attitude.
• Thrive under pressure.
• Possess a growth mentality and commitment to continuous learning.

What’s In It For You

• £30k–£35k basic + commission (depending on experience).
• Hybrid working.
• 34 days holiday (increasing to 41 days with length of service).
• Private healthcare.
• Paid lunch break.
• Enhanced family-friendly benefits.
• £500/year learning & development budget.
• Monthly department lunches and quarterly company events…and plenty of other smaller, useful benefits too.

Where you’ll be working

This is a hybrid role with 2 days a week in our open-plan office in the centre of historic York, and the flexibility to work from home the rest of the time.

Ready to apply?

If this sounds like you, we’d love to hear from you. And don’t worry if you don’t tick every box — we work with people, not CVs. If you think you’d add value, get in touch.