At a Glance
- Tasks: Support stock management and wholesale order processing in a dynamic retail environment.
- Company: Join a fast-paced fashion/retail company committed to diversity and inclusion.
- Benefits: Gain valuable experience in stock control and administration with growth opportunities.
- Other info: Work closely with various teams to ensure smooth operations and compliance.
- Why this job: Perfect for detail-oriented individuals looking to thrive in a collaborative team.
- Qualifications: Experience in stock control or admin roles, strong organisational skills required.
The predicted salary is between 20790 - 25410 £ per year.
We are seeking a highly organised and proactive Stock Control & Wholesale/Retail Admin Assistant to support the accuracy and efficiency of our stock management, wholesale order processing, and retail administration functions.
This is a varied role combining core stock control responsibilities — monitoring inventory levels, conducting stock audits, and maintaining accurate records — with administrative support for wholesale order fulfilment and retail store operations.
The successful candidate will work closely with the Warehouse, Wholesale, and Retail teams to help ensure smooth day-to-day operations across the business.
This position is ideal for someone with strong attention to detail, good administrative and IT skills, and an interest in warehouse, wholesale, or retail operations within a fast-paced multi-brand retail/ecommerce environment.
Key Responsibilities
- Stock Control
- Monitor and maintain accurate stock levels across warehouse locations.
- Conduct regular stock audits and cycle counts to verify inventory accuracy.
- Investigate and resolve discrepancies between physical stock and system records.
- Update and maintain stock records within the warehouse management system.
- Support the procurement team with replenishment orders and incoming deliveries.
- Ensure stock is stored in an organised, accessible, and safe manner.
- Generate stock and inventory reports as required.
- Wholesale Administration
- Provide administrative support for the end-to-end wholesale order process.
- Assist with processing wholesale and B2B orders accurately and on time.
- Support retailer-specific labelling, ticketing, ASN creation, and carton compliance.
- Help coordinate wholesale order priorities in line with customer delivery windows.
- Maintain accurate wholesale order documentation and records.
- Liaise with the Wholesale Manager and Sales team on order status and queries.
- Support with retailer booking processes and delivery scheduling.
- Retail Administration
- Provide administrative support to Retail Stores on stock-related queries.
- Assist with stock transfers, replenishment requests, and allocations to stores.
- Help resolve stock discrepancies reported by retail store teams.
- Support with the processing of retail returns and stock adjustments.
- Maintain accurate records of retail stock movements.
- Act as a point of contact between the warehouse and retail stores on stock matters.
- General
- Work closely with warehouse, wholesale, and retail colleagues to ensure efficient stock handling.
- Support with ad hoc administrative tasks as required.
- Assist with peak-period stock and order processing demands.
- Maintain compliance with health, safety, and quality standards.
- Key Performance Indicators (KPIs)
- Stock/inventory accuracy
- Timeliness and accuracy of wholesale order administration
- Retail stock query resolution time
- Stock audit completion and accuracy
- Data accuracy within warehouse management systems
- Team collaboration and responsiveness
Skills & Experience
- Previous experience in a stock control, warehouse, or administrative role.
- Strong organisational skills with excellent attention to detail.
- Good working knowledge of Microsoft Excel and general IT systems.
- Ability to manage multiple tasks and priorities accurately.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with warehouse management systems (e. g. Netsuite, Peoplevox, Mintsoft).
- Experience supporting wholesale and/or retail operations.
- Knowledge of stock control and inventory management processes.
- Experience within the fashion, apparel, footwear, or consumer goods sector.
- Personal Attributes
- Highly organised and detail-oriented.
- Proactive and solutions-focused.
- Adaptable, with the ability to manage varied workloads.
- Team-oriented and collaborative.
- Calm under pressure and able to manage competing priorities.
- Reliable with a strong work ethic.
What We Offer
- Dynamic and fast-paced fashion/retail environment
We are committed to building a diverse and inclusive workplace where everyone can thrive. We welcome applications from all suitably qualified candidates regardless of background.
Stock Control & Wholesale/Retail Admin Assistant in Heywood employer: Rosso & Azzurro
Join a dynamic and innovative Brand House in the heart of Manchester, where you will be part of a collaborative team dedicated to fashion product development. With a strong focus on employee growth, we offer hands-on experience and mentorship opportunities that empower you to thrive in your career as a Technical Assistant or Garment Technologist. Our vibrant work culture fosters creativity and teamwork, making it an ideal environment for recent graduates passionate about the garment industry.
StudySmarter Expert Advice🤫
We think this is how you could land Stock Control & Wholesale/Retail Admin Assistant in Heywood
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Rosso & Azzurro, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Rosso & Azzurro!
We think you need these skills to ace Stock Control & Wholesale/Retail Admin Assistant in Heywood
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Rosso & Azzurro, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Rosso & Azzurro and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Rosso & Azzurro that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Rosso & Azzurro
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
