At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive sales.
- Company: Trailberg, a premium outdoor lifestyle brand with a vibrant community focus.
- Benefits: 28 days holiday, staff discounts, healthcare cash plan, and career progression opportunities.
- Other info: Be part of a growing brand with exciting opportunities for personal and professional development.
- Why this job: Join a dynamic team and inspire others while sharing your love for the outdoors.
- Qualifications: Retail management experience, strong leadership skills, and a passion for outdoor activities.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Lead and motivate the store team to achieve sales targets and deliver outstanding customer service
- Oversee daily store operations including stock management, merchandising, and visual standards
- Ensure compliance with health & safety, security, and company policies
- Recruit, train, and develop team members to foster a high-performance culture
- Analyse sales data and KPIs to drive commercial decisions and improve store performance
- Represent the Trailberg brand with professionalism and passion, both in-store and within the local community
- Collaborate with regional and head office teams on marketing, events, and product launches
Requirements
- Proven experience in retail management, ideally within fashion, lifestyle, or outdoor sectors
- Strong leadership and team development skills
- Commercial awareness and ability to interpret sales data
- Excellent communication and problem-solving abilities
- Proficiency in retail systems, Shopify and Microsoft Office (Excel, Outlook, Teams)
- Passion for outdoor activities and the Trailberg brand ethos
Desirable
- Experience managing a flagship or high-footfall store
- Visual merchandising expertise
Trailberg is a premium outdoor lifestyle brand known for high-performance gear and apparel. Our stores are more than retail spaces they're hubs for adventure enthusiasts and communities passionate about the outdoors. We're looking for a driven and experienced Store Manager to lead our Manchester Arndale team and deliver an exceptional customer experience.
Benefits
- 28 Days Holiday (including bank holidays)
- Staff Discount on Trailberg and other group brands
- Healthcare Cash Plan via Health Shield
- Opportunities for career progression within a growing brand
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Store Manager in Manchester employer: Rosso and azzurro
Trailberg is an exceptional employer that fosters a vibrant work culture centred around adventure and community engagement. As a Store Manager at our Arndale Centre location, you will benefit from competitive salary packages, generous holiday allowances, and a supportive environment that prioritises employee growth through training and development opportunities. Join us to lead a passionate team in delivering outstanding customer experiences while enjoying exclusive staff discounts and a healthcare cash plan.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Rosso and azzurro, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Rosso and azzurro!
We think you need these skills to ace Store Manager in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Rosso and azzurro, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Rosso and azzurro and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Rosso and azzurro that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Rosso and azzurro
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
