Lead FOH Barista

Lead FOH Barista

Full-Time 31824 - 32984 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team, deliver exceptional coffee, and create memorable guest experiences.
  • Company: Join Rosslyn, an award-winning specialty coffee shop in the heart of London.
  • Benefits: Competitive pay, flexible hours, coffee discounts, and 28 days annual leave.
  • Other info: Enjoy a supportive environment with opportunities for personal and career growth.
  • Why this job: Make a real impact in a vibrant coffee community while growing your skills.
  • Qualifications: Experience in hospitality and a love for coffee are essential.

The predicted salary is between 31824 - 32984 £ per year.

About Us

Rosslyn is a collection of award-winning specialty coffee shops in the City of London, known for pairing exceptional hospitality with high-quality coffee. At Rosslyn, we believe in values-based hiring, driven to create teams that deliver on purpose, passion and pride, seeking to positively impact those they connect with. We're an exciting team to join, with plenty of opportunities for personal and career growth, and the chance to work closely with our network across specialty coffee.

About the Role

This role is for you if you truly care — about the craft, about your team, and about every guest who walks through the door. As a Lead FOH Barista at Rosslyn, you'll be a role model: leading on coffee quality, owning training and development, and helping create an environment where guests and colleagues alike feel genuinely looked after. You'll work closely with the shop's leadership team and have real room to grow your own expertise along the way.

What You'll Be Doing

  • Hospitality
    • Be a role model for your team — greet and serve guests with warmth and build the kind of rapport that keeps people coming back.
    • Bring your coffee knowledge to life for guests who want to learn more, and handle any difficult moments with care and confidence.
    • Have relationships with our suppliers and our wider coffee community, which includes hosting our well-loved pop‑up guest shifts.
  • Training & Development
    • Deliver coffee training using Rosslyn's structured programme, from onboarding new starters to developing experienced baristas.
    • Coach your team on the floor — honestly, encouragingly, and consistently.
    • Spot individual development needs, build personalised plans with your Shop Manager, and contribute to SOPs that raise the bar for standards for your team.
  • Operations
    • Own coffee and drinks quality in your shop, and support those standards across Rosslyn.
    • Implement SOPs for brewing, dial‑ling in and alternative drink preparation.
    • Manage your shop's coffee inventory — resting, rotation, storage and weekly ordering — and stay across the full menu, including guest coffees, pour-overs and retail.
  • Service & Coffee
    • Step confidently into any bar position, following SOPs across Opening, Drinks, Closing and Deep Cleaning.
    • Run regular quality checks and tastings, and be your team's go-to person for troubleshooting or educating.
    • Oversee daily equipment maintenance, coordinate repairs, train the team on proper care and monitor water quality.
  • Teamwork & Environment
    • Show up for your team — inclusively, supportively, and genuinely invested in their growth.
    • Stay active in team meetings and on top of internal communications.
    • Keep the shop clean and welcoming, and uphold all health & safety, food safety, allergen, HACCP and waste management standards every shift.

Compensation & Benefits

Our Lead FOH Barista role has an hourly rate of £15.30 for your probation with a pay review and increase to £15.80 once passed. For this role we continue to exceed the London Living Wage, reflecting the level of responsibility in the role. Your working pattern stays broadly similar, with a focus on being present during peak times.

  • Work‑life balance: Evenings off, 40‑hour work‑week, shifts under 10 hrs.
  • Training and Development: Skillset training with our coffee team, invitations to cuppings and coffee‑centric events, industry access to London Coffee Festival.
  • Coffee Discounts: 50% off house retail coffee and 30% off guest retail coffee.
  • Annual Leave: 28 days per calendar year (FT employees).
  • Perks: Cycle-to-work scheme, access to local gym classes and unlimited cups of coffee at work.

Lead FOH Barista employer: Rosslyn Queen Victoria Street

At Rosslyn, we pride ourselves on being an exceptional employer in the heart of London, offering a vibrant work culture that values personal and professional growth. As a Lead FOH Barista, you'll not only enjoy competitive pay and generous benefits, including extensive training opportunities and discounts on our premium coffee, but you'll also be part of a passionate team dedicated to delivering outstanding hospitality and fostering a supportive environment for both staff and guests. Join us to elevate your coffee expertise while making meaningful connections within the specialty coffee community.
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Contact Detail:

Rosslyn Queen Victoria Street Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead FOH Barista

✨Tip Number 1

Get to know the company culture! Before you even step into an interview, do a bit of research on Rosslyn. Check out their social media, read reviews, and understand their values. This way, you can show them that you're not just another candidate, but someone who genuinely aligns with their mission.

✨Tip Number 2

Practice your coffee knowledge! As a Lead FOH Barista, you'll need to impress them with your expertise. Brush up on different brewing methods, coffee origins, and trends in the specialty coffee scene. Being able to chat confidently about coffee will definitely set you apart!

✨Tip Number 3

Show off your leadership skills! Think of examples from your past experiences where you've trained or supported your team. Be ready to discuss how you can help develop others at Rosslyn. They want someone who can inspire and uplift their colleagues, so let that shine through!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and really interested in joining the Rosslyn family. Don’t miss out on this opportunity!

We think you need these skills to ace Lead FOH Barista

Coffee Knowledge
Hospitality Skills
Training and Development
Coaching Skills
Standard Operating Procedures (SOPs)
Inventory Management
Quality Control
Teamwork
Communication Skills
Problem-Solving Skills
Health and Safety Standards
Food Safety Knowledge
Allergen Management
Adaptability

Some tips for your application 🫡

Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee world and how they’ve shaped your skills. We want to see that you truly care about the craft and the community.

Highlight Your Team Spirit: At Rosslyn, teamwork is key! Make sure to mention any past experiences where you’ve supported your colleagues or contributed to a positive work environment. We’re looking for someone who’s genuinely invested in their team’s growth.

Be Specific About Your Skills: Don’t just say you’re a great barista; tell us what makes you stand out! Whether it’s your expertise in brewing techniques or your knack for training others, be specific about your skills and how they align with our values.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to read your application and see how you can contribute to our amazing team!

How to prepare for a job interview at Rosslyn Queen Victoria Street

✨Know Your Coffee Inside Out

As a Lead FOH Barista, your coffee knowledge is key. Brush up on different brewing methods, coffee origins, and flavour profiles. Be ready to share your passion for coffee during the interview, as it shows you genuinely care about the craft.

✨Showcase Your Hospitality Skills

Rosslyn values exceptional hospitality, so be prepared to discuss how you've created memorable experiences for guests in the past. Share specific examples of how you've built rapport with customers and handled difficult situations with grace.

✨Demonstrate Leadership Qualities

This role requires you to lead and train your team. Think of instances where you've coached others or taken charge in a busy environment. Highlight your ability to spot individual development needs and how you've contributed to raising standards.

✨Be Ready to Discuss Teamwork

Collaboration is crucial at Rosslyn. Prepare to talk about how you've supported your colleagues and contributed to a positive team environment. Mention any experiences where you've actively participated in team meetings or internal communications.

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