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- Tasks: Serve exceptional coffee and create a welcoming atmosphere for guests.
- Company: Join Rosslyn, an award-winning specialty coffee shop in the heart of London.
- Benefits: Enjoy flexible hours, competitive pay, and generous discounts on coffee.
- Why this job: Be part of a passionate team making a positive impact through great coffee and hospitality.
- Qualifications: No prior experience needed, just a love for coffee and people!
- Other info: Work-life balance with evenings off and opportunities for skill development.
About Us
Established in 2018, Rosslyn is a collection of award-winning, high-volume specialty coffee shops located in the City of London. We bring together “all the attention to detail and high standards of the great Australian Café, combined with all the warmth and hospitality of the great Irish pub!”
At Rosslyn, we believe in value-based hiring— skills can be taught, but care and connection comes from within. We’re building a team driven by delivering hospitality with purpose, passion, and empathy, creating impact for each other, our guests, and our community. If you take pride in your work, we’d love to hear from you.
At the heart of it all, what we do is simple… “we are nice to people, and we make nice coffee”
About the Role
As a Front of House Barista at Rosslyn, you’ll be the heart of the guest experience, ensuring exceptional coffee and warm hospitality in a fast-paced environment. We offer a flexible schedule, with shifts running Monday to Friday (06:00–18:00) and Saturdays (08:30–17:00). Our commitment to work-life balance means evenings off, a 40-hour workweek, and shifts under 10 hours.
What You’ll Do
- Keep things running smoothly in the shop
- Uphold our specialty coffee standards—or bring the drive and work ethic to master them
- Create meaningful connections, recognising how hospitality and a great cup of coffee can positively change someone’s day
- Contribute to a welcoming environment, making guests feel at home and eager to return
- Be a true team player, supporting inclusivity and building relationships based on integrity and trust
- Stay knowledgeable, confidently answering guest queries on our coffee and retail offerings
- Work with composure and clarity, always looking to add value through your work
Compensation & Benefits
Rosslyn is a London Living Wage Employer, and we are proud to have received the Living Wage Champion Award in 2023. We firmly believe that taking care of our team allows them to take better care of our guests.
This is a salaried role starting on ÂŁ14 per hour (with potential to rise to ÂŁ14.50 after 6 months)
Work-life balance: Evenings off, 40-hour workweek, shifts under 10 hours
Training & Development: Skillset training with our Head of Coffee at Origin Coffee Roasters within your first four weeks
Coffee Discounts: 50% off house coffee bags, 30% off guest coffees
Annual Leave: 28 days per calendar year (for full-time team members)
Perks: Cycle-to-work scheme, access to local gym classes, unlimited coffee at work
Why Rosslyn?
We are recognized as one of the leading independent coffee shops in Europe and have been featured in major publications:
- Europe’s Best Independent Café Finalist 2024
- Living Wage Champion Award Winner 2023
- Best Independent Coffee Shop in Europe 2022 – Allegra Events (Winner)
- Best Coffee Shop in the City of London – Conde Nast
- “Tap into the global craft coffee industry beyond London and explore the talent from the rest of the world.” – The Telegraph
Join us in creating something special, one cup of coffee at a time – Apply today!
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FOH Barista employer: Rosslyn Queen Victoria Street
Contact Detail:
Rosslyn Queen Victoria Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Barista
✨Tip Number 1
Familiarise yourself with the specialty coffee culture, especially the Australian café style. Understanding the nuances of coffee preparation and presentation will help you connect with the team and demonstrate your passion for quality.
✨Tip Number 2
Showcase your interpersonal skills during any interactions you have with the team or during the interview process. Rosslyn values hospitality and connection, so being warm and engaging can set you apart from other candidates.
✨Tip Number 3
Research Rosslyn's values and mission to align your personal ethos with theirs. Be prepared to discuss how your own values reflect their commitment to community and care, which is crucial for a role that focuses on guest experience.
✨Tip Number 4
Be ready to demonstrate your ability to work in a fast-paced environment. Think of examples from previous experiences where you maintained composure under pressure, as this will resonate well with the demands of the barista role at Rosslyn.
We think you need these skills to ace FOH Barista
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Rosslyn's values and culture. They emphasise passion, connection, and hospitality, so reflect these qualities in your application.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or the coffee industry. Include any specific skills related to barista work, such as knowledge of coffee brewing techniques or previous roles in fast-paced environments.
Craft a Personal Cover Letter: Write a cover letter that showcases your enthusiasm for coffee and hospitality. Mention why you want to work at Rosslyn specifically and how you can contribute to their mission of creating meaningful connections with guests.
Showcase Your Passion: In your application, express your passion for coffee and customer service. Share any personal experiences that demonstrate your commitment to providing exceptional service and creating a welcoming environment.
How to prepare for a job interview at Rosslyn Queen Victoria Street
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft behind it. Talk about your favourite brewing methods or coffee experiences, as this will resonate with Rosslyn's commitment to specialty coffee.
✨Emphasise Hospitality Skills
Since the role is all about creating connections with guests, share examples of how you've provided excellent customer service in the past. Highlight any experiences where you made someone's day better through your hospitality.
✨Demonstrate Team Spirit
Rosslyn values inclusivity and teamwork, so be prepared to discuss how you work well with others. Share stories that showcase your ability to support colleagues and contribute to a positive work environment.
✨Ask Thoughtful Questions
Prepare some questions about Rosslyn's coffee sourcing, training opportunities, or team culture. This shows your genuine interest in the company and helps you understand if it's the right fit for you.
