Rosslyn Coffee Limited is seeking a Head of Shop Operations to drive performance across our city-wide estate of coffee shops. You will lead through the Area Manager and Shop Managers, accountable for guest experience, commercial performance, standards and compliance.
The role requires hands-on leadership, weekly shop presence, and weekend coverage. You will own labour models, escalate issues, and collaborate with the support teams to deliver outstanding hospitality and growth.
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Head of Shop Operations – London Multi-Site Leader employer: Rosslyn Coffee Limited
At Rosslyn Coffee Limited, we pride ourselves on being an exceptional employer that values strategic leadership and operational excellence. Our vibrant work culture fosters collaboration and innovation, providing ample opportunities for professional growth within the dynamic hospitality sector of the City of London. Join us to be part of a passionate team dedicated to delivering outstanding guest experiences in a premium coffee environment.
