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- Tasks: Lead a security team at a luxury jewellery retailer, ensuring safety and service excellence.
- Company: Join Rossi Security, a top-tier provider of luxury retail security in Central London since 2009.
- Benefits: Enjoy flexible shifts, competitive pay, employee discounts, and a comprehensive benefits package.
- Why this job: This role offers career progression, hands-on leadership, and the chance to work in a prestigious environment.
- Qualifications: Must have 2 years' experience in jewellery security and a Frontline SIA License.
- Other info: Be part of a supportive team with opportunities for training and development.
The predicted salary is between 34000 - 48000 £ per year.
Job Title: Security Team Leader (Jewellery)
Location: Mayfair, Soho
Salary: Hourly Rate: £16.45 per hour
Job type: Full Time, Permanent – flexible shifts.
About the Company:
Rossi Security has been providing top-quality Luxury Retail Security to prestigious clients in Central London areas including Mayfair, Knightsbridge, Bond Street, and Sloane Street since 2009. As an SIA Approved Contractor with ISO 9001 Certification , we pride ourselves on our professional standards, employee development, and reputation for excellence.
We are currently seeking experienced Security Team Leader with a minimum of 2 years\’ experience in the jewellery/luxury sector to join our dedicated team safeguarding some of the most exclusive jewellery retailers in London.
Why Join Rossi Security?
We offer far more than just a job – we provide a pathway to a fulfilling career with genuine progression opportunities and a comprehensive benefits package:
- Hourly Rate: £16.45 per hour
- Clear career progression pathways
- Full-time flexible shifts
- Flexible permanent position (Full-time)
- Employee wellbeing portal
- Employee recognition program
- Employee referral scheme (Refer a friend and earn a bonus)
- Financial wellbeing tool – Access up to 50% of earned salary at any time
- Financial support resources – Confidential advice and assistance
- Exclusive Retail Discounts – save at top high street and online brands
- NEST Pension Scheme – Minimum 8% total contribution
- Generous annual holiday entitlement
- Statutory sick pay
- Annual staff Christmas events
About the Role:
We\’re looking for an experienced and driven Team Leader to take the reins of daily security operations at a premier Central London location. This is an outstanding opportunity for someone ready to take responsibility for a high-profile site, lead a skilled team, and champion service excellence
As the site\’s Security Team Leader , you will oversee frontline delivery, provide on-the-ground leadership, and serve as the key liaison between the client and our officers. You\’ll ensure standards are upheld, incidents are managed professionally, and your team is supported and motivated to perform at their best.
This role combines operational leadership with hands-on coordination, making it ideal for someone who thrives on responsibility, structure, and people management.
Essential Requirements:
- Minimum 2 year\’s experience in jewellery retail security
- Frontline SIA License (DS Badge)
- First-class customer service and communication skills
- The right to work in the UK (valid visa or documentation)
- 5 years\’ checkable employment history in line with British Standard 7858
- Impeccable presentation, articulate and professional at all times
- Ability to remain calm under pressure and manage difficult situations
- Flexibility to meet operational needs
Key Responsibilities:
- Lead the on-site security team with professionalism and presence
- Act as the main point of contact for day-to-day client queries and feedback
- Maintain shift coverage and oversee welfare of staff
- Conduct briefings, assign responsibilities, and ensure team readiness
- Support the induction of new officers and deliver on-the-job coaching
- Promote a strong customer service mindset across the team
- Ensure all site documentation (assignment instructions, logs, risk assessments) is current and followed
- Take charge during incidents, escalate appropriately, and report clearly
- Drive performance standards and reinforce company values
- Carry out spot checks, audits, and periodic team reviews
- Organise training refreshers and contribute to scenario-based security drills
- Align site activity with client brand values and operational culture
- Address low performance or conduct issues fairly and promptly
- Encourage team input and suggestions for service improvement
- Contribute to site mobilisations and onboarding of transferred staff if applicable
Please click APPLY to send your CV for this role.
Candidates with the relevant experience or job titles of; Corporate Security, Security Officer, Security Guard, Experienced Security Officer, Security, Security Enforcement Officer, SIA Licence, SIA Licenced Security Officer, CCTV, Security Support Officer may also be considered for this role.
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Security Team Leader (Jewellery) employer: Rossi Security
Contact Detail:
Rossi Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Team Leader (Jewellery)
✨Tip Number 1
Familiarise yourself with the luxury retail sector, especially jewellery security. Understanding the unique challenges and expectations in this niche will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the security and luxury retail industries. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully managed security incidents or led a team. Highlighting your hands-on experience will demonstrate your capability as a Security Team Leader.
✨Tip Number 4
Research Rossi Security's values and recent projects. Showing that you understand their mission and how you can contribute will make a positive impression during your discussions with them.
We think you need these skills to ace Security Team Leader (Jewellery)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in jewellery retail security. Emphasise your frontline SIA licence, customer service skills, and any leadership roles you've held in the past.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities and requirements listed in the job description. Mention your experience in managing teams and handling security operations, and express your enthusiasm for working with Rossi Security.
Showcase Relevant Skills: In your application, clearly outline your skills that align with the role, such as communication, crisis management, and team leadership. Use specific examples to demonstrate how you've successfully applied these skills in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the security industry.
How to prepare for a job interview at Rossi Security
✨Showcase Your Experience
Make sure to highlight your minimum of 2 years' experience in jewellery retail security. Be prepared to discuss specific situations where you demonstrated leadership and problem-solving skills in a high-pressure environment.
✨Demonstrate Customer Service Skills
As a Security Team Leader, excellent customer service is crucial. Prepare examples of how you've handled difficult situations with clients or customers, showcasing your communication skills and ability to remain calm under pressure.
✨Understand the Company Values
Research Rossi Security and understand their commitment to professionalism and employee development. Be ready to discuss how your personal values align with theirs and how you can contribute to their reputation for excellence.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle incidents and manage a team. Think of scenarios from your past experiences where you had to take charge during an incident, and be ready to explain your thought process and actions taken.
