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- Tasks: Ensure the safety of luxury retail clients while providing top-notch customer service.
- Company: Join Rossi Security, a leading provider of luxury retail security since 2009.
- Benefits: Enjoy flexible shifts, career progression, and a range of employee perks.
- Why this job: Be part of a supportive culture that values growth and rewards talent.
- Qualifications: Must have SIA licence, excellent communication skills, and a 5-year checkable employment history.
- Other info: Flexible full-time and part-time positions available with comprehensive training provided.
The predicted salary is between 24000 - 36000 £ per year.
We offer a competitive pay range – depending on your experience & client location.
We have a variety of permanent Full-Time & Part Time positions available. This role requires shift work, including Saturdays, Sundays, and Bank Holidays, so we require you to be flexible for emergency covers and follow the pre-planned monthly rotas.
Rossi Security has been providing top quality Luxury Retail Security to high end clients in Bicester Village, Oxfordshire as an SIA Approved Contractor with ISO 9001 Certification since 2009. We offer a full training programme in order to thrive within the company. There is genuine room for progression for exceptional talents – we are known for promoting internally and rewarding our employees with a host of other benefits. Included but not limited to:
- Clear pathway for Career progression
- Full-time flexible shifts up to 12 hours per day/60 hours per week
- Flexibility as Full Time and Part Time Permanent positions are available
- Employee wellbeing portal
- Employee Recognition Program
- Employee Referral Scheme (Refer a friend and get a bonus)
- Financial Wellbeing Advance Tool to access part of salary early
- Uniform Support
- Free Basic Training
- Generous Annual Holiday Entitlement
- Statutory Sick Pay
- Monthly rotas
We are on the hunt for top talent. We require professional, flexible, and attentive SIA licenced Door Supervisors and Security Officers to safeguard our Luxury Retail clients in Bicester Village. You will carry out regular checks of sites to identify, report, and deal with any situations which could compromise security. You will be responsible for ensuring all areas are safe and secure, whilst providing a consistently high level of customer service, keeping in touch with our company values.
- Frontline SIA licensed
- First class customer service and communication skills
- The right to work in the UK either by a valid visa or right to work documentation
- The successful applicant must have 5 years’ checkable employment history in accordance with the British Standard 7858
- You must take pride in being articulate and well-presented at all times
- You must be able to handle difficult, pressurised, and/or emergency situations
- Working flexibility
Please click on the APPLY button to send your CV for this role. Working at Rossi Security means being part of a company that values its employees.
Retail Security Officer employer: Rossi Security
Contact Detail:
Rossi Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarise yourself with the luxury retail environment. Understanding the specific security challenges faced in high-end retail can give you an edge during interviews and discussions.
✨Tip Number 2
Highlight your customer service skills. Since this role requires a high level of interaction with clients, showcasing your ability to provide excellent service can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your experience with emergency situations. Having examples ready that demonstrate your ability to handle pressure will show that you're capable of managing the responsibilities of the role.
✨Tip Number 4
Show your flexibility and willingness to work varied shifts. Emphasising your availability for weekends and bank holidays will align with the company's needs and demonstrate your commitment to the role.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security roles, particularly any SIA licensing and customer service skills. Emphasise your ability to handle emergency situations and your flexible working availability.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work for Rossi Security and how your values align with theirs, especially regarding customer service and professionalism.
Highlight Relevant Experience: In your application, clearly outline your 5 years of checkable employment history. Include details about previous roles that demonstrate your ability to maintain security and provide excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the security industry.
How to prepare for a job interview at Rossi Security
✨Showcase Your Customer Service Skills
As a Retail Security Officer, you'll need to provide excellent customer service. Be prepared to discuss your previous experiences where you successfully handled customer interactions, especially in challenging situations.
✨Demonstrate Flexibility and Adaptability
Since the role requires shift work and flexibility, highlight your ability to adapt to changing schedules and emergency situations. Share examples of how you've managed unexpected changes in your previous jobs.
✨Emphasise Your Attention to Detail
Security roles demand a keen eye for detail. During the interview, mention specific instances where your attention to detail helped prevent issues or improve safety in your previous positions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in high-pressure situations. Practice responding to potential security incidents, focusing on your thought process and decision-making.
