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For Companies At a Glance
- Tasks: Ensure the safety of luxury retail clients through regular security checks and excellent customer service.
- Company: Join Rossi Security, a top-rated luxury retail security provider in Central London.
- Benefits: Earn £13.00 to £15.00 per hour, plus pension, sick pay, and flexible shifts.
- Why this job: Be the frontline hero in high-end retail, making a real difference every day.
- Qualifications: Must have SIA licence, 5 years' checkable work history, and strong communication skills.
- Other info: Dynamic role with opportunities for professional growth and employee recognition.
Overview
Since 2009, Rossi Security has provided top quality Luxury Retail Security to high end clients in Central London areas such as Mayfair, Knightsbridge, Bond Street and Sloane Street as an SIA Approved Contractor with ISO 9001 Certification. We are looking for professional, flexible, and attentive SIA licensed and trained Door Supervisors and Security Officers to safeguard our Luxury clients in Central London. The successful applicant must have 5 years’ checkable employment history in accordance with the British Standard 7858.
Responsibilities
You will be reporting to the Operations Manager and be responsible for carrying out regular security checks, reporting any security vulnerabilities, and dealing with them accordingly. A high quality of customer service and professionalism is essential.
Job Types
- Full-time
- Part-time
- Permanent
Benefits
- Company pension
- Referral programme
- Sick pay
Schedule
8 to 12 hour shifts; Day shift, Every weekend, Holidays, Night shift, Weekend availability
What’s in it for you?
Depending on your experience and client site, we offer from £13.00 up to £15.00 per hour, plus benefits (listed below):
- Annual Holiday Entitlement
- Statutory Sick Pay
- NEST Pension Scheme – minimum 8% collective pay-in
- Employee wellbeing portal and telephone counselling
- Employee Recognition Program
- Uniform Support
- Free Basic Training
- Financial Wellbeing Advance Tool to access part of salary early
- Full-time flexible shifts up to 12 hours per day
Must-have criteria to progress with your application
- First class customer service and communication skills
- Frontline SIA licensed
- The right to work in the UK either by a valid visa or right to work documentation
- At least 5 years of checkable work history
- Take pride in being articulate and well-presented
- Working flexibility
- Able to handle difficult, pressurised, and/or emergency situations
How will a day on the job look?
You will be frequently communicating between the Rossi Security Head Office and the client throughout the job. You are the first point of contact for anything security related such as random searches, staff searches, TAG detector procedures, fire drills, and alarm checks. You will also regularly produce reports, provide high quality customer service, apprehend and deter any offenders, and liaise with emergency services.
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Luxury Retail Security Officer employer: Rossi Security
Contact Detail:
Rossi Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Retail Security Officer
✨Tip Number 1
Network like a pro! Connect with people in the luxury retail and security sectors on LinkedIn. Attend industry events or local meet-ups to get your name out there and show off your passion for the role.
✨Tip Number 2
Prepare for interviews by practising common questions related to security and customer service. We recommend role-playing with a friend to boost your confidence and ensure you can articulate your experience effectively.
✨Tip Number 3
Showcase your skills! Bring along any relevant certifications or training documents to your interview. This not only proves your qualifications but also demonstrates your commitment to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Luxury Retail Security Officer
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 5 years of checkable employment history. We want to see how your past roles have prepared you for this position, so don’t hold back on the details!
Customer Service is Key: Since we’re all about high-quality customer service, make sure to include examples of how you've excelled in this area. Share any specific situations where you went above and beyond for a client.
Be Professional and Articulate: Your application should reflect the professionalism we expect from our team. Use clear and concise language, and make sure your application is well-presented. First impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Rossi Security
✨Know Your Stuff
Before the interview, make sure you understand the role of a Luxury Retail Security Officer. Familiarise yourself with the responsibilities listed in the job description, such as conducting security checks and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Dress to Impress
As this role requires professionalism, dress smartly for your interview. Opt for business attire that reflects the luxury environment you'll be working in. This not only shows respect for the interviewers but also gives them a glimpse of how you’ll present yourself on the job.
✨Showcase Your Experience
With a requirement of at least 5 years of checkable work history, be prepared to discuss your previous roles in detail. Highlight specific situations where you demonstrated excellent customer service or handled difficult situations effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company and the role. Inquire about the team dynamics, training opportunities, or how success is measured in the position. This shows your enthusiasm and helps you determine if the company is the right fit for you.
