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- Tasks: Ensure safety for guests and staff while providing top-notch customer service.
- Company: Join Rossi Security, a leader in luxury security services since 2009.
- Benefits: Earn £13.85 to £15.50 per hour, plus perks like meals on duty and free training.
- Why this job: Be part of a prestigious hotel environment and develop your security skills.
- Qualifications: Must have SIA license, excellent communication skills, and a strong work history.
- Other info: Flexible 12-hour shifts available; perfect for students seeking experience.
Job Title: Luxury Hotel Security Officer
Location: Knightsbridge
Salary: Depending on your experience and client site, we offer from 13.85 up to 15.00 per hour, plus benefits.
Job type: Full Time, Permanent. 12-hour shifts – day and night.
About the Company:
Since 2009, Rossi Security has provided top-tier security services to prestigious clients across Central London. As an SIA Approved Contractor with ISO 9001 Certification, we specialise in delivering exceptional security solutions to high-end establishments. We are now seeking professional, flexible, and customer-focused SIA-licensed Security Officers and Door Supervisors to safeguard a Luxury hotel in Knightsbridge.
What\’s in it for you?
Depending on your experience and client site, we offer from 13.85 up to 15.00 per hour, plus benefits (listed below):
- Annual holiday entitlement
- Statutory Sick Pay
- NEST Pension Scheme (minimum 8% collective pay-in)
- Employee Recognition Program
- Dry Cleaning Provided
- Meals on Duty Provided
- Free Basic Training
- Financial Wellbeing Advance Tool to access part of salary early
- 12-hour shifts – day and night
About the Role:
Reporting to the Operations Manager, you will be responsible for ensuring a safe and secure environment for hotel guests, staff, and visitors. This role requires a high level of professionalism, discretion, and first-class customer service.
Must-have criteria to progress with your application:
- First class customer service and communication skills
- Frontline SIA licensed
- The right to work in the UK either by a valid visa or right to work documentation
- At least 5 years of checkable work history
- Take pride in being articulate and well-presented
- Working flexibility
- Able to handle difficult, pressurised, and/or emergency
Key Responsibilities:
- Conduct regular security patrols across the hotel, including lobbies, guest floors, and restricted areas.
- Monitor access points and control entry for authorised personnel and guests.
- Respond swiftly to security incidents, handling situations with professionalism and discretion.
- Provide an outstanding level of customer service while maintaining a strong security presence.
Please click on the APPLY button to send your CV for this role.
Candidates with the relevant experience or job titles of; Corporate Security, Security Officer, Security Guard, Experienced Security Officer, Security, Security Enforcement Officer, SIA Licence, SIA Licenced Security Officer, CCTV, Security Support Officer may also be considered for this role.
Luxury Hotel Security Officer employer: Rossi Security
Contact Detail:
Rossi Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Hotel Security Officer
✨Tip Number 1
Familiarize yourself with the specific security protocols and customer service standards expected in luxury hotel environments. This knowledge will help you demonstrate your understanding of the role during the interview.
✨Tip Number 2
Highlight any previous experience in high-end establishments or roles that required a high level of discretion and professionalism. This will set you apart as a candidate who understands the unique demands of luxury security.
✨Tip Number 3
Prepare to discuss scenarios where you've successfully handled difficult situations or emergencies. Being able to articulate your problem-solving skills will show that you're ready for the challenges of this role.
✨Tip Number 4
Make sure to emphasize your flexibility regarding shift patterns, as the role involves 12-hour shifts both day and night. Showing your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Luxury Hotel Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security roles, especially in high-end environments. Emphasize your SIA license and any customer service skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your professionalism and ability to handle pressurized situations. Mention specific examples of how you've provided excellent customer service in previous roles.
Highlight Relevant Skills: In your application, clearly outline your communication skills, flexibility, and ability to manage difficult situations. These are key attributes for the Luxury Hotel Security Officer role.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rossi Security
✨Showcase Your Customer Service Skills
As a Luxury Hotel Security Officer, exceptional customer service is key. Be prepared to share examples of how you've provided outstanding service in previous roles, especially in high-pressure situations.
✨Demonstrate Professionalism and Discretion
This role requires a high level of professionalism. Dress appropriately for the interview and be mindful of your body language. Show that you can handle sensitive situations with discretion.
✨Highlight Your Experience
With at least 5 years of checkable work history required, make sure to discuss your relevant experience in security roles. Be specific about your responsibilities and achievements in past positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle emergencies or difficult situations. Think of scenarios from your past experience where you successfully managed a security incident or resolved a conflict.
