At a Glance
- Tasks: Help patients access services and support the Practice Team.
- Company: Join a friendly medical practice in Haslingden with a supportive team.
- Benefits: Part-time hours, flexible work environment, and a chance to make a difference.
- Other info: Ideal for those looking to balance work and studies.
- Why this job: Be the vital link between patients and healthcare services in your community.
- Qualifications: Experience in Primary Care and strong customer service skills required.
The predicted salary is between 20000 - 25000 £ per year.
Rossendale Valley Medical Practice is seeking an experienced Receptionist/Care Navigator to join our team in Haslingden. The role involves helping patients access services efficiently and providing general assistance to the Practice Team.
Applicants should have prior experience in Primary Care and possess strong customer service skills. Familiarity with EMIS and basic IT skills are essential.
This position offers part-time hours on Thursdays and Fridays.
GP Practice Care Navigator & Receptionist employer: Rossendale Valley Medical Practice
At Rossendale Valley Medical Practice, we pride ourselves on fostering a supportive and collaborative work environment where every team member plays a vital role in enhancing patient care. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values innovation and teamwork. Located in the picturesque Haslingden area, we offer a unique chance to make a meaningful impact in the community while enjoying a balanced work-life schedule with part-time hours.
Contact Details:
Rossendale Valley Medical Practice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land GP Practice Care Navigator & Receptionist
✨Tip Number 1
Make sure you know the ins and outs of the GP practice environment. Brush up on your knowledge of EMIS and primary care services so you can chat confidently about how you can help patients navigate their healthcare needs.
✨Tip Number 2
When you get that interview, don’t just talk about your experience—show it! Bring examples of how you've provided excellent customer service in the past. We love to see real-life scenarios where you've made a difference.
✨Tip Number 3
Networking is key! Reach out to current or former staff at Rossendale Valley Medical Practice on LinkedIn. A friendly chat can give you insider info and might even lead to a recommendation!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace GP Practice Care Navigator & Receptionist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Primary Care and customer service. We want to see how your skills match the role of a Receptionist/Care Navigator, so don’t be shy about showcasing relevant experiences!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining our team at Rossendale Valley Medical Practice. Share specific examples of how you've helped patients or improved processes in your previous roles.
Show Off Your IT Skills:Since familiarity with EMIS and basic IT skills are essential, make sure to mention any relevant software experience in your application. We love seeing candidates who are tech-savvy and can navigate systems with ease!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Rossendale Valley Medical Practice
✨Know Your Stuff
Make sure you brush up on your knowledge of Primary Care and the specific services offered by Rossendale Valley Medical Practice. Familiarity with EMIS is a must, so if you’ve used it before, be ready to discuss your experience.
✨Showcase Your Customer Service Skills
As a Receptionist/Care Navigator, you'll be the first point of contact for patients. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for patients.
✨Practice Common Interview Questions
Anticipate questions related to your experience and how you handle challenging situations. For instance, be ready to explain how you would assist a patient who is confused about their appointment or needs help accessing services.
✨Dress the Part
Even though it's a part-time role, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. It shows respect for the practice and the team you'll potentially be joining.
