Rehabilitation Engineering Technician in Woking

Salary £26,240 - £31,671 FTE depending on skills and experience (£13.42-£16.20 per hour). Location: Woking (Surrey). Free on‑site parking. Full‑time – 37.5 hours per week (part time hours considered).

We have a fantastic opportunity for a Wheelchair Service Rehabilitation Engineering Technician to join our Surrey Wheelchair Service team. The Wheelchair Service supports people in the Surrey and North East Hampshire area who require mobility equipment to achieve and maintain their lifestyle choices. This rewarding role provides a unique opportunity to work with service users of all ages and would suit someone with experience of working in a posture and mobility service who has some knowledge of manual and powered wheelchairs, but it is open to candidates with other relevant experience.

Ross Care is a leading provider of Healthcare Services. Our clinical teams work closely with NHS and Social Care organisations, providing a service that emphasises quality and puts the service user experience at the heart of what we do. Ross Care has a track record in developing healthcare staff and progressing their careers.

The role

• Provide technical support to clinical and non‑clinical colleagues in the service.
• Support with assessing the mobility and postural needs of adults and children.
• Adjust and assemble equipment.
• Demonstrate, set up and hand over wheelchairs and accessories.
• Manage your own caseload in clinics and community visits.
• Liaise with suppliers to develop detailed knowledge of their products.
• Assess for basic mobility equipment.
• Programme wheelchair controls.
• Work with clinical and operational colleagues to deliver contractual service performance of a high quality that demonstrates a personalised approach with measured outcomes.
• Support with evaluations of new and existing equipment.
• Involved in audit and in obtaining service user feedback.
• Provide support for internal and external training programmes.
• Undertake and document all necessary risk assessments and corresponding risk management, relating to equipment provision, safeguarding, moving and handling, infection control etc.
• Support Clinicians with ordering parts, repairs and quality management.
• Show high level of competence using internal IT system (BEST) to manage clients through the pathway from initial assessment to provision.

About you

• A highly motivated individual with excellent organisational and communication skills, able to work effectively in a multi‑disciplinary team.
• Strong interpersonal and diplomacy skills combined with the ability to manage a significant and varied workload are essential.
• A track record of using practical skills to solve clinical and technical problems.
• Proficient in the use of hand tools, including hand power tools, and competent to operate appropriate workshop equipment.
• Experience of working with patients with long term or deteriorating medical conditions would be advantageous.
• Confident in the use of digital systems and software for record‑keeping.
• Must have GCSE Maths and English at Grade 4 or above plus NVQ level 3 or T levels in a relevant area.
• An engineering qualification at Level 4 or Level 5 would be desirable. Without this, may require completion of a Level 4 qualification.
• Must hold a full current UK driving licence for a manual transmission vehicle for a minimum of 1 year and be willing to drive Ross Care vehicles (vans) as necessary.
• Subject to an enhanced Disclosure and Barring Service (DBS) check.
• Experience of wheelchairs desirable but full training will be provided.