At a Glance
- Tasks: Repair and maintain wheelchairs in a workshop-based role while assisting healthcare professionals.
- Company: Join a supportive team at Surrey Wheelchair Services, making a difference in people's lives.
- Benefits: Competitive salary, full-time hours, and training provided in wheelchair engineering.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Be part of a meaningful role that combines engineering skills with customer service.
- Qualifications: GCSE level or NVQ level 1, full driving licence, and a passion for engineering.
The predicted salary is between 26395 - 26395 £ per year.
Location: GU21, Sheerwater, Woking, Surrey
Salary: £26,395 per annum (£12.69/hour)
Based at Surrey Wheelchair Services, GU21 5SA
Hours: Monday to Friday - Full Time Permanent 40 Hours a week
Purpose of Job: Provide a workshop-based engineering role repairing, servicing and maintaining wheelchairs.
Responsibilities:
- Conduct repairs, servicing and maintenance as directed by the Service Centre Manager/ Warehouse Supervisor/ Line Manager.
- Process all associated paperwork concerning repairs and servicing accurately on a daily basis.
- Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day.
- Ensure infection control policy is followed at all times.
- Undertake engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds.
- Assist in clinical appointments with Healthcare professionals, for any repairs and servicing requirements.
- Undertake Admin duties as required.
- Ensure all parts used are allocated from Stores through Stores process.
- Strict adherence to Ross Care's operational procedures.
- Adhere to the House Keeping procedure.
- Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and work bench station.
- Be fully accountable for all aspects of your role.
- Stocktake - assist with annual and interim stocktakes as required.
- Communicate effectively with all customers at all times and inform customers of relevant additional services from Ross Care as appropriate.
- Perform duties according to all Company policies, procedures and instructions.
- Be on the on-call engineer rota - additional standby/and hourly payment received for this.
- Undertake the job in line with the Company appraisal competencies.
Key Performance Indicators and Competencies:
- Achieves business results and adds value to the company
- Focuses on internal/external customers
- Builds and maintains effective teamwork with colleagues
- Embraces change and deals with ambiguity
Requirements:
- Skills: Organised and can work to a plan; Good communicator; Must be able to fault find; Neat and tidy writing.
- Knowledge: Background and experience in mechanical or electrical engineering.
- Qualifications: Full Driving Licence required; Ideally qualified to GCSE level / NVQ level 1 or equivalent; Satisfactory enhanced DBS disclosure.
- Other: Training will be provided on wheelchair engineering; Trustworthy and possess a clean or appropriate DBS record.
Interested in this Bench Engineer / Field Service Hybrid role? Please submit your updated CV.
Bench Engineer/Field Service Engineer in Woking employer: Rosscare
As a Warehouse Manager at our Wheelchair Service in Cambridge & Peterborough, you will join a dedicated team committed to improving the lives of individuals with mobility challenges. We offer a supportive work culture that prioritises employee growth through training and development opportunities, alongside competitive benefits including a salary of £40k pa. Our focus on health and safety, coupled with a hands-on approach to management, ensures a rewarding and impactful work environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Bench Engineer/Field Service Engineer in Woking
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples from your experience that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Bench Engineer/Field Service Engineer in Woking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Bench Engineer/Field Service Engineer role. Highlight relevant experience in mechanical or electrical engineering and any specific skills that match the job description. We want to see how you can add value to our team!
Show Off Your Communication Skills:Since effective communication is key in this role, don’t forget to showcase your ability to communicate clearly in your application. Whether it’s through your CV or cover letter, let us know how you’ve successfully interacted with customers or colleagues in the past.
Be Neat and Tidy:Remember, neatness counts! Ensure your application is well-organised and free from errors. This reflects your attention to detail, which is crucial for the role. A tidy application shows us you’re serious about the position!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Rosscare
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical engineering knowledge. Be ready to discuss specific repairs or maintenance tasks you've handled in the past. This will show that you have the hands-on experience needed for the Bench Engineer role.
✨Show Off Your Communication Skills
Since you'll be interacting with customers and healthcare professionals, practice explaining technical concepts in simple terms. Think of examples where you've effectively communicated complex information to non-technical people.
✨Be Organised
Demonstrate your organisational skills by discussing how you manage paperwork and keep track of repairs. You might even want to bring a sample of your neat writing to show that you can maintain accurate records, as this is crucial for the role.
✨Dress the Part
First impressions matter! Dress professionally for the interview, reflecting the standards expected in the engineering field. A tidy appearance will reinforce your commitment to maintaining a professional approach in all aspects of your work.
