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- Tasks: Deliver, collect, and service wheelchairs while ensuring first-time fixes.
- Company: A leading healthcare service provider dedicated to improving lives.
- Benefits: Competitive salary, comprehensive training, and hands-on experience.
- Why this job: Make a real difference in people's lives with your skills and passion.
- Qualifications: Strong customer service skills and a full UK driving licence required.
- Other info: Dynamic role with opportunities for growth in the healthcare sector.
The predicted salary is between 30000 - 42000 £ per year.
A healthcare service provider is seeking a Field Service Engineer in Chessington to deliver, collect, and service wheelchairs. The role demands strong customer service skills, a full UK driving license, and the ability to perform basic repairs. Successful candidates will undergo comprehensive training and work both in the field and workshop. The position offers a competitive salary and the expectation for first-time fixes in service delivery.
Wheelchair Field Service Engineer — First-Time Fix Pro employer: Rosscare
Contact Detail:
Rosscare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wheelchair Field Service Engineer — First-Time Fix Pro
✨Tip Number 1
Get to know the company! Research their values and mission. When you show up for an interview, drop in some knowledge about their services and how you can contribute to their goals. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with clients, think of scenarios where you’ve gone above and beyond for someone. Share those stories during your interview to highlight your experience.
✨Tip Number 3
Be ready to demonstrate your technical skills! If you have any hands-on experience with repairs or servicing, be prepared to talk about it. Maybe even bring along a portfolio of your work if you have one!
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly. Plus, it’s a great way to ensure your details are in the right hands and you get noticed quicker.
We think you need these skills to ace Wheelchair Field Service Engineer — First-Time Fix Pro
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how you connect with customers! Make sure to highlight any experience you've got in customer service, especially if it relates to healthcare or technical support. It’s all about making that first-time fix a smooth experience for everyone involved.
Tailor Your CV and Cover Letter: Don’t just send the same old CV! We love it when applicants take the time to tailor their documents to our job description. Mention your driving license and any relevant repair skills right up front to catch our eye.
Be Clear About Your Technical Skills: We’re looking for someone who can handle basic repairs, so don’t be shy about showcasing your technical know-how. Whether it’s fixing wheelchairs or other equipment, let us know what you can do and any training you’ve had!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you get all the latest updates from us. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Rosscare
✨Know Your Stuff
Make sure you understand the basics of wheelchair mechanics and common repairs. Brush up on your technical knowledge so you can confidently discuss how you would approach a first-time fix during the interview.
✨Show Off Your Customer Service Skills
Since this role involves interacting with clients, be ready to share examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Practice explaining how you would handle specific repair situations or customer interactions, as this will demonstrate your problem-solving skills and hands-on experience.
✨Be Ready to Talk Logistics
Since a full UK driving license is required, be prepared to discuss your driving experience and how you manage your time effectively when travelling between service calls. Highlight any previous roles where you had to juggle multiple tasks or locations.
