Workshop/ Bench Engineer in Biggleswade

Salary: £26,395 per annum

Training based at Welwyn Garden City AL7 – moving to Bedford Mid February 2026 – must be able to cover both locations initially.

Monday to Friday - Full Time

Purpose of Job: Provide a workshop-based engineering role repairing, servicing and maintaining wheelchairs.

Main Duties and Responsibilities:

• Conduct repairs, servicing and maintenance as directed by the Service Centre Manager/ Warehouse Supervisor/ Line Manager.
• Process all associated paperwork concerning repairs and servicing accurately on a daily basis.
• Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day.
• Ensure infection control policy is followed at all times.
• Undertake Engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds.
• Assist in clinical appointments with Healthcare professionals, for any repairs and servicing requirements.
• Undertake Admin duties as required.
• Ensure all parts used are allocated from Stores through Stores process.
• Strict adherence to Ross Care’s operational procedures.
• Adhere to the House Keeping procedure in accordance to the RCQP.
• Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and work bench station.
• Do the job right, on time, every time.
• To be fully accountable for all aspects of your role.
• Assist with annual and interim stocktakes as required.
• Communicate effectively with all Customers at all times and inform all Customers of relevant additional services from Ross Care as appropriate.
• Perform duties according to all Company policies, procedures and instructions.
• Undertake the job in line with the Company appraisal competencies.

This job description shall not limit your role; you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives an indication of the size and scope of the role and may be subject to change as the role develops.

Key Performance Indicators:

Person Required:

• Organised and can work to a plan.
• Good communicator.
• Must be able to fault find.
• Neat and tidy writing.

Knowledge:

• Background and experience in mechanical or electrical engineering.

Qualifications:

• Full Driving Licence (Not essential).
• Ideally qualified to GCSE level / NVQ level 1 or equivalent.
• Satisfactory enhanced DBS disclosure.

Other:

• Training will be provided on wheelchair engineering.
• Trustworthy and possess a clean or appropriate DBS record.

If you are interested in this Workshop/ Bench Engineer role, please submit your updated CV.

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