At a Glance
- Tasks: Repair and maintain wheelchairs in a workshop environment while assisting healthcare professionals.
- Company: Join a dedicated team at Surrey Wheelchair Services, making a difference in people's lives.
- Benefits: Competitive salary, full-time hours, and training provided in wheelchair engineering.
- Other info: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a meaningful role that directly impacts the mobility and independence of others.
- Qualifications: Mechanical or electrical engineering background preferred; GCSE/NVQ level 1 or equivalent.
The predicted salary is between 22000 - 30000 £ per year.
Hybrid role
Location: GU21, Sheerwater, Woking, Surrey
Salary: £26,395 per annum (£12.69/hour)
Based at Surrey Wheelchair Services, GU21 5SA
Monday to Friday - Full Time Permanent 40 Hours a week
Purpose Of Job
Provide a workshop-based engineering role repairing, servicing and maintaining wheelchairs.
Workshop Service Main Duties and Responsibilities:
- Conduct repairs servicing and maintenance as directed by the Service Centre Manager/ Warehouse Supervisor/ Line Manager.
- Process all associated paperwork concerning repairs and servicing accurately on a daily basis.
- Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day.
- Ensure infection control policy is followed at all times.
- Undertake Engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds.
- Assist in clinical appointments with Healthcare professionals, for any repairs and servicing requirements.
- Undertake Admin duties as required.
- Ensure all parts used are allocated from Stores through Stores process.
- Strict adherence to Ross Care’s operational procedures.
- Adhere to the House Keeping procedure.
- Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and work bench station.
- Do the job right, on time, every time.
- To be fully accountable for all aspects of your role.
- Stocktake – to assist with annual and interim stocktakes as required.
- Communicate effectively with all Customers at all times and to inform all Customer’s of relevant additional services from Ross Care as appropriate.
- Perform duties according to all Company policies, procedures and instructions.
- Be on the on call engineer rota – additional standby/and hourly payment received for this.
- Undertake the job in line with the Company appraisal competencies as follows:
- Achieves business results and adds value to the company
- Focuses on internal / external customers
- Builds and maintains effective teamwork with colleagues
- Embraces change and deals with ambiguity
This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops.
Key Performance Indicators
Person Required:
Skills
- Organised and can work to a plan.
- Good communicator.
- Must be able to fault find.
- Neat and tidy writing.
Knowledge
- Background and experience in mechanical or electrical engineering.
Qualifications
- Full Driving Licence required.
- Ideally qualified to GCSE level / NVQ level 1 or equivalent.
- Satisfactory enhanced DBS disclosure.
Other
- Training will be provided on wheelchair engineering.
- Trustworthy and possess a clean or appropriate DBS record.
Interested in this Bench Engineer / Field Service Hybrid role? Please submit your updated CV.
Bench Engineer/Field Service Engineer employer: Rosscare
As a Warehouse Manager at our Wheelchair Service in Cambridge & Peterborough, you will join a dedicated team committed to improving the lives of individuals with mobility challenges. We offer a supportive work culture that prioritises employee growth through training and development opportunities, alongside competitive benefits including a salary of £40k pa. Our focus on health and safety, coupled with a hands-on approach to management, ensures a rewarding and impactful work environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Bench Engineer/Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your skills. Think about how your experience aligns with the role of a Bench Engineer/Field Service Engineer and be ready to share specific examples.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Check out our website for the latest job postings and apply directly through us. We’re here to help you land that perfect role, so don’t miss out on any opportunities!
We think you need these skills to ace Bench Engineer/Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in mechanical or electrical engineering. We want to see how your skills match the Bench Engineer role, so don’t be shy about showcasing your achievements!
Show Off Your Communication Skills:Since good communication is key in this role, include examples of how you've effectively communicated with customers or colleagues in the past. We love seeing candidates who can build strong relationships!
Be Neat and Tidy:Your application should reflect the neatness we expect in the workshop. Ensure your writing is clear and your documents are well-organised. A tidy application speaks volumes about your attention to detail!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your CV and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Rosscare
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical engineering knowledge. Be ready to discuss specific repairs or maintenance tasks you've handled in the past. This will show that you’re not just familiar with the theory but have practical experience too.
✨Show Off Your Communication Skills
As a Bench Engineer/Field Service Engineer, you'll need to communicate effectively with customers and colleagues. Prepare examples of how you've successfully communicated in previous roles, especially in tricky situations. This will highlight your ability to maintain good relationships and teamwork.
✨Be Organised
Since the role requires you to process paperwork accurately and follow procedures, demonstrate your organisational skills during the interview. You might want to mention any systems or methods you use to keep track of tasks and ensure everything runs smoothly.
✨Embrace Change
The job description mentions dealing with ambiguity and embracing change. Think of a time when you had to adapt to a new situation or process. Sharing this will show that you're flexible and can handle the dynamic nature of the role.
