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For Companies At a Glance
- Tasks: Manage Ocean Freight bookings and customer queries in a dynamic team.
- Company: Join a growing, professional organization with a supportive culture.
- Benefits: Enjoy job security, autonomy, and a variety of tasks.
- Why this job: Perfect for ambitious individuals looking to grow in the shipping industry.
- Qualifications: Must have Ocean Freight Imports experience and strong customer service skills.
- Other info: Great opportunity to manage your own workload in a friendly environment.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Due to expansion the opportunity has arisen for an Import Coordinator to work on Ocean Freight bookings for this growing, dynamic, professional organisation. This is a challenging position based in a friendly, supportive team that will offer good job variety, security and autonomy to use your already established Import skills.
Key duties will include:
- Being the first point of contact for customers.
- Managing FCL and LCL Import bookings on behalf of customers.
- Ensuring the correct shipment procedures are accurately carried out together with the production of all necessary Import documentation, customs entries and associated data management.
- Dealing professionally, effectively and timely with all customer queries ensuring problem solving and issue resolution to the customer’s satisfaction.
To be successful in this role, candidates must be able to display first class customer service skills, have a strong Ocean Freight Imports background with good communication and organisational skills with a keen eye for detail driving an excellence in operations.
With a proactive approach and the ability to work on your own initiative, candidates must have Ocean Freight Imports experience working within the shipping, freight forwarding or supply chain industries.
This is an exciting opportunity for ambitious candidates to get their foot in the door with a great organisation at an exciting time in the company’s development that can offer a challenging, supportive working environment and the responsibility to manage your own workload.
For further details on this role, contact Ross Recruitment.
Import Coordinator - Ocean Freight employer: Ross Recruitment Associates Ltd
Contact Detail:
Ross Recruitment Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Coordinator - Ocean Freight
✨Tip Number 1
Familiarize yourself with the latest trends and regulations in ocean freight. This knowledge will not only help you during the interview but also demonstrate your commitment to staying updated in the industry.
✨Tip Number 2
Network with professionals in the shipping and freight forwarding sectors. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed import bookings or resolved customer issues in the past. Highlighting your problem-solving skills will be crucial in showcasing your fit for this role.
✨Tip Number 4
Research StudySmarter as a company and understand their values and culture. Tailoring your conversation to align with their mission can set you apart from other candidates.
We think you need these skills to ace Import Coordinator - Ocean Freight
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Import Coordinator position. Highlight key responsibilities and required skills, such as customer service and Ocean Freight Imports experience, to tailor your application accordingly.
Craft a Tailored CV: Update your CV to emphasize your relevant experience in Ocean Freight and Import coordination. Use specific examples that demonstrate your problem-solving abilities and attention to detail, which are crucial for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention how your background aligns with the job requirements and provide examples of how you've successfully managed customer queries and import bookings in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are essential traits for the Import Coordinator role.
How to prepare for a job interview at Ross Recruitment Associates Ltd
✨Showcase Your Ocean Freight Knowledge
Make sure to highlight your experience with Ocean Freight Imports during the interview. Be prepared to discuss specific examples of FCL and LCL bookings you've managed, as well as any challenges you've faced and how you resolved them.
✨Demonstrate Customer Service Skills
Since this role involves being the first point of contact for customers, emphasize your customer service skills. Share instances where you successfully handled customer queries or resolved issues, showcasing your ability to maintain professionalism under pressure.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific problems related to import bookings or documentation. Prepare a few scenarios in advance where you effectively solved issues, demonstrating your proactive approach and attention to detail.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the team dynamics, the company's growth plans, or how they support employee development. This will demonstrate your enthusiasm and commitment to contributing to their success.
