Head of Operations (Payments)
Head of Operations (Payments)

Head of Operations (Payments)

Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations in a dynamic payments environment and drive significant change initiatives.
  • Company: Join a leading payment service provider with a focus on innovation.
  • Benefits: Competitive salary, career growth opportunities, and a collaborative work culture.
  • Why this job: Make a real impact in the fast-paced FinTech sector and shape the future of payments.
  • Qualifications: 15+ years in operational leadership within Banking or FinTech, with strong project management skills.
  • Other info: Work in a rapidly changing environment with a focus on compliance and customer-centric strategies.

The predicted salary is between 72000 - 108000 £ per year.

CTI is seeking to appoint a Head of Operations (Payments) for a leading payment service provider.

  • Essential:
  • Recent experience within Banking or FinTech sectors
  • 15+ years' experience in an operational leadership capacity within the highly regulated environments (Banking or FinTech)
  • A solid history of successful project management, team scaling, and achieving exceptional outcomes in a fast-paced, hands-on setting
  • In-depth knowledge of payment systems, card schemes, and settlement processes
  • Proven ability to lead significant change initiatives, effectively managing transitions and aligning new processes with organisational objectives and team strengths
  • Demonstrated expertise in process optimisation and the implementation of customer-focused strategies
  • Strong analytical skills, capable of utilising data to inform decision-making and enhance process efficiencies
  • Experience in overseeing budgets and personnel within an operations division, ensuring optimal resource utilisation
  • Proficient in addressing and resolving complex payment-related challenges
  • Comprehensive understanding of Compliance, AML, KYC regulations and procedures
  • Exceptional communication and interpersonal abilities, facilitating engagement with stakeholders across all organisational levels
  • Proven capacity to excel in a rapidly changing, dynamic work environment

Head of Operations (Payments) employer: Ross Kane Ltd

CTI is an exceptional employer, offering a dynamic work culture that thrives on innovation and collaboration within the fast-paced Banking and FinTech sectors. With a strong focus on employee growth, we provide ample opportunities for professional development and leadership roles, ensuring our team members are equipped to excel in their careers. Located at the heart of the fintech revolution, we foster a supportive environment where your contributions directly impact the success of our clients and the industry as a whole.
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Contact Detail:

Ross Kane Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Operations (Payments)

✨Tip Number 1

Network like a pro! Reach out to your connections in the Banking and FinTech sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Head of Operations role.

✨Tip Number 2

Prepare for those interviews by brushing up on your knowledge of payment systems and compliance regulations. We want you to be the go-to expert in the room, so dive deep into those topics and come armed with examples of your past successes.

✨Tip Number 3

Showcase your leadership skills! When discussing your experience, highlight how you've led teams through change and optimised processes. We need to see that you can not only manage but inspire your team to achieve exceptional outcomes.

✨Tip Number 4

Don’t forget to apply through our website! We’re always on the lookout for top talent in the fintech space, and applying directly can give you an edge. Plus, it’s a great way to stay updated on new opportunities that match your skills.

We think you need these skills to ace Head of Operations (Payments)

Operational Leadership
Project Management
Team Scaling
Payment Systems Knowledge
Card Schemes Understanding
Settlement Processes Expertise
Change Management
Process Optimisation
Customer-Focused Strategies
Analytical Skills
Data-Driven Decision Making
Budget Oversight
Resource Utilisation
Compliance Knowledge
AML and KYC Regulations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to highlight your experience in Banking or FinTech. We want to see how your 15+ years of operational leadership shine through, so don’t hold back on showcasing your achievements!

Showcase Your Project Management Skills: Since we’re looking for someone with a solid history of successful project management, be sure to include specific examples of projects you've led. We love seeing how you’ve scaled teams and achieved exceptional outcomes in fast-paced environments.

Highlight Compliance Knowledge: Given the importance of Compliance, AML, and KYC regulations in this role, make sure to emphasise your understanding and experience in these areas. We want to know how you’ve navigated these complex challenges in your previous roles.

Engage with Us: Don’t forget to apply through our website! We’re excited to see your application and learn more about how you can lead significant change initiatives at CTI. Let’s make this happen together!

How to prepare for a job interview at Ross Kane Ltd

✨Know Your Stuff

Make sure you brush up on your knowledge of payment systems, card schemes, and settlement processes. Given the role's focus, being able to discuss these topics confidently will show that you're not just familiar but also passionate about the industry.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led teams or projects in a fast-paced environment. Highlight how you managed transitions and aligned new processes with team strengths, as this will resonate well with what they're looking for.

✨Be Data-Driven

Since strong analytical skills are essential, come ready to discuss how you've used data to inform decision-making in previous roles. Think of specific instances where your insights led to process optimisation or enhanced efficiencies.

✨Engage with Stakeholders

Demonstrate your exceptional communication and interpersonal abilities by preparing to discuss how you've engaged with various stakeholders in the past. This could include managing budgets or resolving complex payment-related challenges, so have those stories ready to share!

Head of Operations (Payments)
Ross Kane Ltd

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