Stores/Workshop Operative in Washington

Reports to Stores / Workshop Team Lead

Based at Washington Service Centre

Job Purpose

Primarily to work in Warehouse Stores, ordering parts, checking received goods vs original paperwork then booking in specialist stock, also making sure that correct and checked items are picked and sent out with the Field Service Engineers. Working as a team to make sure the department runs well and looks for continual improvement. Quality checking work prior to internally transferring equipment through to the main workshop. Full in‑house training will be provided. In line with the Depot multi‑skilling practices, there will be, when operational requirements dictate, the need to work in other departments within the workshop or possibly become involved in the delivery and collection of the wheelchairs out in the field.

Main Duties and Responsibilities

• Booking in – taking items delivered into stores department, checking them vs order paperwork, asseting them and adding them to the relevant stock system.
• Picking Orders – finding and checking lists of items that are to be used by engineers, and booking them out of stock.
• Improving Processes – working with others, including at Wheelchair Services, to try to improve the current processes.
• Stocktake – to assist with annual and interim stocktakes as required.
• Stock – Responsible for ensuring all parts stock used is accounted for.
• Depot – Responsible for the day‑to‑day maintenance of the workshop. Always ensure good housekeeping.
• Communication – Responsible for communicating any problems to their supervisor.
• Undertake – the job in line with the Company appraisal competencies.

Secondary Duties (as required)

• Decontamination – Responsible for ensuring decontamination is done in line with MHRA guidelines. Correctly quarantined, cleaned and passed through to reconditioning.
• Reconditioning – Responsible for ensuring that the wheelchairs are reconditioned to a good standard and ready for re‑issue.

This job description shall not limit your role, you will also be expected to carry out any other duties that your manager feels are within your capabilities and skill set. The above may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops.

Key Performance Indicators

• Stock checking as and when required
• On top of daily stores booking in / out
• Accuracy of above.

Physical Demands of the Job

Moving and handling of equipment and accessories following handling guidelines. Use of any agreed moving equipment.

Person Required Skills

• Excellent communication skills are required to interact with internal staff, prescribers, and Service Users.
• Must be able to work off their own initiative as well as part of a team.
• Attention to detail.
• Word, Excel and email skills.

Knowledge

Experience within a company would be desirably with evidence of working within set quality procedures. Good knowledge of Wheelchair services or the public sector would be a huge advantage.

Qualifications

• Qualified to GCSE level or equivalent.
• A full UK driving licence, (preferably clean) in order to assist with deliveries to cover for periods of absence.

Other

Enthusiastic motivated Individual who strives to succeed. Must be flexible and positive in their approach to work.

Prevention and Control of Infection

The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practices and compliance with the Company infection control policy.

Service User / Other Agency / Public Engagement and Involvement

Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.