(Hybridworking)
The IT Projects Manager will play a pivotal role indelivering efficient operational changes within our client's businessfunctions.
Reporting to the Director, this role is responsiblefor a mix of day-to-day IT functions as well as project managing changes to alltechnical facilities.
This is an essential role within the organisationalstructure, requiring a highly organised, proactive and reliable individual whocan operate with a high degree of trust, discretion and autonomy, whilstmaintaining strong alignment.
KeyResponsibilities
Information Technology
- Oversee the administration andco-ordination of IT systems and services
- Update and Improve systems.Making recommendations for change.
- Liaise with external ITproviders to ensure reliable and secure infrastructure
- Ensure staff have appropriateaccess to systems and receive necessary support
- Promoteeffective and secure use of digital tools across the organisation
Special Projects
- Undertakea critical review of the CRM system
- Lead the project to migrate to adifferent platform
- Undertake a critical review ofour office telephone systems and, if appropriate, lead the project to migrateto a different platform
- Undertakea critical review of how our external staff interact with data (SharePoint and
- Leada project to decommission all server hardware currently at our office, with aplan
- to migrate all services to thirdparty-hosted solutions
- Lead a project to develop a newwebsite for our client
- Workingwith colleagues through the office, create a documented collection of SOPs to
- Workwith all staff to ensure a successful rollout of all devices
General Support to the Staff Team
- Be the first point of contactfor staff queries on all IT matters
- Championour clients' values internally and externally.
PersonSpecification
- Excellentcommunication skills (written and verbal), and experience of using these skillsto
- Strong organisational andadministrative skills with attention to detail
- Technicalexperience across business support functions such as telephony, networks,
- Experience of managing IT systemchange projects. System migration.
- Excellent knowledge of SAASprovisions and risks
- Ability to manage multiplepriorities and work independently
- High level of integrity,discretion and professionalism
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