At a Glance
- Tasks: Assist suite guests with enthusiasm and professionalism, ensuring a memorable experience.
- Company: Join the luxurious Rosewood London, known for its exceptional service and style.
- Benefits: Enjoy 28 days holiday, career development, free meals, and discounts worldwide.
- Other info: Dynamic work environment with opportunities for growth in the luxury hospitality sector.
- Why this job: Be part of a team that values heartfelt interactions and guest satisfaction.
- Qualifications: Attention to detail, teamwork, and a passion for guest service are essential.
The predicted salary is between 25000 - 30000 € per year.
We are currently looking for a Junior Butler to join our team of associates at Rosewood London. Our Junior Butlers are appointed to assist our suites guests with enthusiasm, efficiency and professionalism at all times. This role offers a schedule of 40 hours spread over 5 working days. This role plays an integral part in pursuing Rosewood London's aim of being the hotel of choice for suite guests.
Key expectations of this role are:
- Effectively prioritising tasks in an engaging, refined and intuitive manner.
- Handling guest requests according to Rosewood London standards.
- Planning with the Butlers in advance for the arriving and departing guests' suites, ensuring Special Attention Guests receive a memorable experience.
- Possessing a thorough knowledge of the company philosophy, core values, responsibilities, daily activities of the day and all about the hotel facilities.
- Overseeing our guest needs during their stay helping them with reservations, special requests, rooms, hotel orientation, bag packing and unpacking, laundry, shoe shine etc.
Profile:
- Paying exceptional attention to detail by not compromising on quality standards.
- The ability to work in a team and build relationships with others.
- Being organised and proactive in managing your tasks.
- Having a passion for guest service and taking ownership of the guest experience.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture: RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us; it's our calling.
Benefits:
- 28 days paid holidays per annum including Bank Holidays
- Company pension scheme and life assurance
- 12 complimentary room nights and F&B discount worldwide
- Career development opportunities
- Free meals on duty
- Season ticket loan
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Junior Butler - Luxury 5* Hotel employer: Rosewood London
Rosewood London is an exceptional employer that prioritises relationship hospitality, offering a vibrant work culture where every associate is encouraged to build genuine connections with guests and colleagues alike. With competitive benefits such as 28 days of paid holidays, career development opportunities, and complimentary room nights, employees can thrive in a luxurious environment that values their growth and well-being. Located in the heart of London, this prestigious hotel provides a unique opportunity to be part of a renowned brand known for its commitment to excellence and memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Butler - Luxury 5* Hotel
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with Rosewood London's facilities and services. This way, when you chat with the hiring team, you can show off your knowledge and passion for providing top-notch guest experiences.
✨Tip Number 2
Practice your people skills! As a Junior Butler, you'll be all about building relationships. Try role-playing scenarios with friends or family to get comfortable with handling guest requests and ensuring they feel special during their stay.
✨Tip Number 3
Be proactive in your approach! When you’re networking or attending events, don’t just wait for opportunities to come to you. Reach out to current employees at Rosewood London on LinkedIn and ask them about their experiences. It shows initiative and genuine interest!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Don’t miss out on this opportunity to join our amazing team!
We think you need these skills to ace Junior Butler - Luxury 5* Hotel
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for guest service shine through. We want to see that you’re excited about the role and ready to create memorable experiences for our guests.
Be Detail-Oriented:Pay close attention to the details in your application. Just like in the role of a Junior Butler, we value precision and quality. Make sure your CV and cover letter are free from errors and reflect your best self.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight how your skills and experiences align with what we’re looking for at Rosewood London.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Rosewood London!
How to prepare for a job interview at Rosewood London
✨Know the Hotel Inside Out
Before your interview, make sure you research Rosewood London thoroughly. Familiarise yourself with its history, values, and unique offerings. This will not only impress your interviewers but also help you understand how you can contribute to the guest experience.
✨Showcase Your Attention to Detail
As a Junior Butler, attention to detail is crucial. During the interview, provide examples of how you've demonstrated this in previous roles. Whether it’s managing guest requests or ensuring a flawless setup, highlight your ability to maintain high standards.
✨Demonstrate Your Passion for Guest Service
Prepare to discuss your passion for hospitality and how you’ve gone above and beyond for guests in the past. Share specific stories that showcase your commitment to creating memorable experiences, as this aligns perfectly with the hotel's philosophy.
✨Practice Teamwork Scenarios
Since teamwork is essential in this role, think of examples where you successfully collaborated with others. Be ready to discuss how you build relationships and support your colleagues, as this will show you’re a great fit for their team-oriented culture.
