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For Companies At a Glance
- Tasks: Manage room bookings and create unforgettable guest experiences at a luxury hotel.
- Company: A prestigious luxury hotel in Greater London with a focus on guest satisfaction.
- Benefits: 28 days holiday, pension scheme, and discounts on stays and food worldwide.
- Why this job: Join a dynamic team and enhance guest experiences in a luxurious setting.
- Qualifications: Exceptional attention to detail and strong communication skills required.
- Other info: Full-time role with opportunities for growth in the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
A luxury hotel in Greater London seeks a Reservations Agent to manage room bookings and enhance guest experiences. The role requires exceptional attention to detail and the ability to communicate effectively with guests. Ideal candidates will thrive in a team environment, maintaining high standards and providing excellent service.
The position offers a full-time schedule of 40 hours across 5 days, along with benefits such as paid holidays, pension scheme, and discounts on room stays and F&B worldwide.
Guest-Focused Reservations Agent | 28 Days Holidays & Free Room Nights employer: Rosewood London
Contact Detail:
Rosewood London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest-Focused Reservations Agent | 28 Days Holidays & Free Room Nights
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Reservations Agent role.
✨Tip Number 2
Practice your communication skills! Since this role is all about enhancing guest experiences, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or record yourself to see how you come across.
✨Tip Number 3
Show off your attention to detail! During interviews, share specific examples of how you've managed bookings or resolved guest issues in the past. This will demonstrate that you’re the perfect fit for maintaining high standards.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, it’s a great way to stay updated on new opportunities in the luxury hotel sector.
We think you need these skills to ace Guest-Focused Reservations Agent | 28 Days Holidays & Free Room Nights
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for guest service shine through! We want to see how you can enhance the guest experience and why you're excited about working in a luxury hotel environment.
Be Detail-Oriented: Attention to detail is key for a Reservations Agent. Make sure your application is free from typos and clearly structured. We appreciate candidates who take the time to present their information neatly and accurately.
Highlight Teamwork Skills: Since we thrive in a team environment, share examples of how you've successfully worked with others in previous roles. We’re looking for candidates who can collaborate effectively while maintaining high standards.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to review your details and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Rosewood London
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand its values, services, and what makes it stand out in the luxury market. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Reservations Agent, effective communication is key. Prepare examples of how you've successfully interacted with guests or resolved issues in the past. Practising clear and concise responses will demonstrate your ability to communicate effectively during the interview.
✨Highlight Attention to Detail
This role requires exceptional attention to detail, so be ready to discuss specific instances where your meticulous nature has made a difference. Whether it's catching an error in a booking or ensuring a guest's special request is met, these examples will showcase your suitability for the position.
✨Emphasise Teamwork
Since the job involves working in a team environment, think of times when you've collaborated successfully with others. Share stories that illustrate your ability to work well with colleagues, maintain high standards, and contribute to a positive team atmosphere.
