Rosewood London is seeking an Assistant Guest Experience Manager to join our supervisory team. You will help create memorable, personalised experiences for our guests and ensure the highest level of service and attention to detail across the front of house.
Working closely with the Director of Clienteling, you will lead guest relations, mentor the team, deploy the Moments of Magic playbook, coordinate operations, and help recover any glitches to guarantee exceptional hospitality.
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Guest Experience Supervisor — Moments of Magic Lead employer: Rosewood London
Rosewood London is an exceptional employer, offering a supportive work culture that prioritises the safety and wellbeing of both guests and associates. With a unique 4-on/4-off shift pattern, employees enjoy a balanced work-life schedule, on-duty meals, and opportunities for personal growth within the hospitality industry, making it a rewarding place to build a career in hotel security.
