At a Glance
- Tasks: Drive group revenue by managing and converting enquiries while delivering exceptional client experiences.
- Company: Join the prestigious Rosewood London, a leader in luxury hospitality.
- Benefits: Competitive holiday allowance, pension scheme, life assurance, and global discounts.
- Other info: Enjoy 12 complimentary room nights and opportunities for career growth.
- Why this job: Be part of a dynamic team shaping the future of group sales in luxury hospitality.
- Qualifications: Experience in group sales or events within luxury hospitality is essential.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking for a
Group Sales Executive to join the reactive group sales team at Rosewood London.
The role is responsible for driving group revenue through the effective management, qualification, and conversion of enquiries, while delivering exceptional, personalised client experiences.
You will play a key role in positioning Rosewood London as a market leader within the groups and MICE segment.
- Key expectations of this role are
- Manage and convert group and MICE enquiries from initial contact through to the contract stage
- Prepare tailored proposals aligned with revenue strategy and pricing guidelines
- Follow up on all enquiries to maximise conversion, pipeline, and revenue
- Act as primary contact for group clients, delivering personalised service throughout the journey
- Build and maintain strong relationships with corporate clients, agencies, and intermediaries
- Conduct site inspections and client presentations to position the hotel effectively
- Identify upselling, cross-selling, and account development opportunities
- Coordinate all group requirements with internal departments to ensure smooth delivery
- Lead internal handovers and ensure accurate communication of booking details
- Prepare contracts, proposals, and group documentation
- Maintain accurate records in CRM and booking systems (e. g., Delphi, Salesforce, Opera)
- Track pipeline, conversion, and sales performance, supporting reporting and audits
- Support revenue targets, KPIs, and broader sales initiatives (FAM trips, events, trade shows)
- Ensure compliance with company standards and maintain confidentiality
- Profile
- Relevant experience in group sales, MICE, or events sales within a luxury hospitality environment
- Proven experience managing enquiries and supporting the conversion of group business
- Strong understanding of corporate, leisure, and agency segments
- Being highly organised and proactive in coordinating tasks.
- Possessing an exceptional level of attention to detail paired with the highest degree of integrity and discretion.
- Competitive holiday allowance which increase with length of service
- Company pension scheme and life assurance
- 12 complimentary room nights and F&B discount worldwide
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Group Executive Executive
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rosewood London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rosewood London
Don't be shy about reaching out to Rosewood London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Group Executive Executive
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rosewood London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rosewood London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
