Rosewood London is seeking a Front Desk Supervisor to lead the Guest Relations team within the Front Office, ensuring seamless guest experiences and adherence to Rosewood standards.
You will supervise day-to-day operations, anticipate guest needs, and promote heartfelt service across all guest touchpoints. Proficiency with Opera PMS and a proactive, engaging presence are essential to elevate service and brand experience.
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Front Desk Supervisor - Guest Experience Leader employer: Rosewood London
Rosewood London is an exceptional employer, offering a supportive work culture that prioritises the safety and wellbeing of both guests and associates. With a unique 4-on/4-off shift pattern, employees enjoy a balanced work-life schedule, on-duty meals, and opportunities for personal growth within the hospitality industry, making it a rewarding place to build a career in hotel security.