At a Glance
- Tasks: Plan and execute unforgettable events while building strong client relationships.
- Company: Join the prestigious Rosewood London, known for luxury and exceptional service.
- Benefits: 28 days holiday, pension scheme, and global discounts on stays and dining.
- Other info: Opportunity to grow within a culture that values heartfelt connections.
- Why this job: Be part of a dynamic team creating memorable experiences in a luxury setting.
- Qualifications: Experience in large-scale event planning and strong organisational skills.
The predicted salary is between 30000 - 40000 € per year.
We are currently looking for an Event & Group Executive to join the Events Sales team at Rosewood London. As Event & Group Executive, you will oversee the full planning journey of events and group stays, acting as the key liaison for clients during the planning phase and ensuring seamless coordination across all operational departments. Your role will be instrumental in positioning Rosewood London as the preferred choice for meetings and events.
Key expectations of this role are:
- Manage events and group bookings end-to-end from contract handover to completion, ensuring accuracy, brand alignment, and flawless execution.
- Act as the primary client contact during planning, building strong relationships and managing expectations with professionalism and care.
- Coordinate all event elements including food & beverage, accommodation, AV, logistics, transport, and bespoke guest requirements.
- Produce detailed event documentation including BEOs, group resumes, floor plans, and operational addendums.
- Ensure seamless internal communication and handover to operational teams.
- Collaborate closely with Events Operations, Rooms, AV, and Finance teams to ensure commercial and operational alignment.
- Identify and convert upselling opportunities to maximise revenue and enhance guest experience.
- Support short-lead enquiries, managing select leads from enquiry through to conversion within required response timelines.
- Maintain accurate CRM records and ensure all contracts, billing, deposits, and final accounts are completed accurately and on time.
Profile:
- Proven experience planning and executing large-scale events within a luxury hospitality environment, including bedroom bookings.
- Strong commercial awareness with the ability to drive revenue and identify growth opportunities.
- Familiarity with event sales management systems such as Salesforce and/or Delphi is preferred.
- Highly organised with exceptional attention to detail.
- Able to perform under pressure and make sound, independent decisions in the best interest of the hotel and its guests.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
28 days paid holidays per annum including Bank Holidays, increasing to 35 over time. Company pension scheme. 12 complimentary room nights and F&B discount worldwide.
Event & Group Executive (Planning) employer: Rosewood London
Rosewood London is an exceptional employer that prioritises relationship-driven hospitality, fostering a culture of genuine connections and heartfelt interactions. With a commitment to employee growth, associates benefit from extensive training opportunities, competitive salaries, and a generous holiday allowance that increases over time. Located in the heart of London, employees enjoy unique perks such as complimentary room nights and discounts on food and beverage worldwide, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Event & Group Executive (Planning)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend networking events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! When you get the chance to meet hiring managers or recruiters, be ready to talk about your past experiences in event planning. Bring a portfolio of your work or examples of successful events you've managed. This will help you stand out and demonstrate your expertise.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role and how you can contribute to their team.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to apply directly. It shows you're genuinely interested in joining our team at Rosewood London. Plus, it makes it easier for us to keep track of your application and get back to you quickly!
We think you need these skills to ace Event & Group Executive (Planning)
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience in planning and executing large-scale events, especially in a luxury hospitality setting. We want to see how you've managed events from start to finish, so don’t hold back on the details!
Be Personable:Since relationship building is key for us, let your personality shine through in your application. Share examples of how you've built strong client relationships and managed expectations with professionalism and care.
Get Organised:We love a candidate who’s highly organised! Mention any tools or systems you’ve used to keep track of event details, like BEOs or CRM records. This shows us you can handle the pressure and keep everything running smoothly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values.
How to prepare for a job interview at Rosewood London
✨Know Your Events Inside Out
Before the interview, make sure you’re familiar with the types of events Rosewood London typically hosts. Research their past events and think about how your experience aligns with their style. This will help you speak confidently about how you can contribute to their team.
✨Showcase Your Organisational Skills
As an Event & Group Executive, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or events simultaneously. Highlight your attention to detail and how it led to successful outcomes.
✨Build Rapport with Your Interviewers
Remember, relationship hospitality is at the heart of Rosewood London’s culture. During the interview, focus on building a genuine connection with your interviewers. Be personable, listen actively, and engage in meaningful conversation to demonstrate your ability to foster relationships.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of specific scenarios where you had to make quick decisions or manage client expectations. Practising these responses will help you feel more confident during the interview.
