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At a Glance
- Tasks: Join us as an Evening Room Attendant, cleaning and refreshing luxury guest bedrooms.
- Company: Rosewood London is renowned for its exceptional hospitality and luxurious experiences.
- Benefits: Enjoy 28 days paid holiday, a pension scheme, and 12 complimentary room nights worldwide.
- Why this job: Be part of a team that values heartfelt interactions and genuine relationships with guests.
- Qualifications: Attention to detail, passion for guest service, and ability to work well in a team.
- Other info: Flexible hours with approximately 22.5 hours per week across 5 days.
Job Description
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Role
We are currently looking for an Evening Room Attendant to join our team of Housekeeping associates at Rosewood London to clean and refresh our guest bedrooms and suites to a luxury standard. This is role offers approximately 22.5 hours per week spread over 5 working days.
Key expectations of this role are
- Cleaning and refreshing approximately 9 guest bedrooms per evening.
- Ensuring the guest supplies are replenished.
- Attending the daily evening briefing and trainings.
- Preparing your pantry and trolley with the supplies needed for the day.
- Coordinating your allocated rooms and reporting on progress using a communications device.
Profile
- Paying close attention to detail by not comprising on quality standards.
- Having a passion for guest service and taking ownership of the guest experience.
- The ability to work in a team and build relationships with others.
- Being organised and proactive in managing your tasks.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
Benefits
- 28 days paid holidays per annum including Bank Holidays, increasing to 35 over time
- Company pension scheme and life assurance
- 12 complimentary room nights and F&B discount worldwide
- Career development opportunities
- Free meals on duty
- Season ticket loan
Evening Room Attendant employer: Rosewood London
Rosewood London is an exceptional employer that prioritises relationship-driven hospitality, fostering a culture of heartfelt interactions among its associates. With generous benefits including 28 days of paid holidays, a company pension scheme, and opportunities for personal growth, employees are encouraged to thrive in a supportive environment. The unique advantage of working in a luxury hotel setting allows for meaningful guest interactions and the chance to be part of a prestigious brand known for its commitment to excellence.
Contact Detail:
Rosewood London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Room Attendant
✨Tip Number 1
Familiarise yourself with the luxury standards expected at Rosewood London. Visit their website and social media to understand their brand values and guest experience, which will help you align your approach during interviews.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles when networking. Connect with current or former employees on platforms like LinkedIn to gain insights about the company culture and expectations.
✨Tip Number 3
Prepare for potential interview questions by practising responses that showcase your attention to detail and passion for guest service. Think of specific examples where you've gone above and beyond in previous roles.
✨Tip Number 4
Demonstrate your organisational skills by creating a mock schedule for managing your tasks as an Evening Room Attendant. This will show your proactive approach and ability to handle multiple responsibilities effectively.
We think you need these skills to ace Evening Room Attendant
Attention to Detail
Time Management
Teamwork
Guest Service Orientation
Organisational Skills
Proactivity
Communication Skills
Ability to Follow Instructions
Problem-Solving Skills
Adaptability
Basic Cleaning Techniques
Inventory Management
Interpersonal Skills
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key expectations of the Evening Room Attendant position. Highlight your attention to detail and passion for guest service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in housekeeping or similar roles. Emphasise any previous work where you maintained high standards of cleanliness and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with their philosophy of Relationship Hospitality and provide examples of how you've built relationships in past roles.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Rosewood London
✨Show Your Attention to Detail
As an Evening Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you demonstrated this skill, whether in housekeeping or another role. Be prepared to discuss specific examples of how you ensured high standards in your work.
✨Emphasise Your Guest Service Passion
This role requires a genuine passion for guest service. Share stories that showcase your commitment to enhancing the guest experience. Discuss how you’ve gone above and beyond in past roles to ensure guests feel valued and cared for.
✨Demonstrate Teamwork Skills
The ability to work well in a team is essential for this position. Be ready to talk about your experiences working collaboratively with others. Highlight any instances where you contributed to a positive team dynamic or helped resolve conflicts.
✨Prepare for Practical Questions
Expect practical questions related to the role, such as how you would handle specific cleaning tasks or manage your time effectively. Think through scenarios you might face as an Evening Room Attendant and prepare thoughtful responses that reflect your organisational skills.
