Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and elevate the Housekeeping operation, ensuring luxury service for guests.
- Company: Join the Senior Management Team at Rosewood London, a luxury hotel brand.
- Benefits: 31 days paid holiday, private medical insurance, and worldwide discounts.
- Why this job: Make a real impact on guest experiences while developing a passionate team.
- Qualifications: Managerial experience in luxury hotels and strong people development skills.
- Other info: Engage in CSR programmes and enjoy a vibrant company culture.
The predicted salary is between 36000 - 60000 £ per year.
We are currently looking for a Director of Housekeeping to join our Senior Management Team at Rosewood London. This pivotal role is responsible for leading and elevating all aspects of the Housekeeping operation, including Guest Bedrooms, Valet & Laundry, Public Areas, and Floristry, ensuring the highest standards of service and luxury for our guests.
Key expectations of this role:
- Taking a leadership role in engaging with guests, associates and business partners to meet and exceed their needs.
- Acting as a coach and mentor to a team of over 100 associates to ensure high engagement levels, people development and highest associate retention to strengthen the company culture.
- Managing cost and revenue in all areas of the Housekeeping department without impact on brand, or quality standards.
- Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience.
- Driving continuous improvement initiatives, encouraging innovation and collaboration to enhance the Rosewood experience.
- Proactively attracting and selecting talent for the department in line with company procedures and culture.
Profile:
- Experience at a managerial level within a large luxury hotel environment.
- A thorough understanding of leading and developing people effectively.
- Experienced in managing complex budgets and operational planning with a focus on efficiency and quality.
- Proven strategic project management and delegation skills.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
31 days paid holidays per annum including Bank Holidays, Company pension scheme and life assurance, Private Medical Insurance, 12 complimentary room nights and F&B discount worldwide, Involvement in Corporate Social Responsibility programmes and wellbeing activities.
Director of Housekeeping employer: Rosewood London
Contact Detail:
Rosewood London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Housekeeping
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for housekeeping and guest experience shine through. Share stories that highlight your leadership skills and how you've made a difference in previous roles.
✨Tip Number 3
Research the company culture! Dive into Rosewood London's values and mission. Tailor your conversations to reflect how your experience aligns with their commitment to relationship hospitality and high standards.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the team at Rosewood London.
We think you need these skills to ace Director of Housekeeping
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our commitment to heartfelt interactions and relationship hospitality.
Highlight Your Leadership Skills: As a Director of Housekeeping, you'll be leading a large team. Make sure to showcase your managerial experience and how you've successfully developed and engaged teams in the past. We’re looking for someone who can inspire others!
Be Specific About Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve managed budgets, improved operations, or enhanced guest experiences. We love numbers and results, so quantify your successes where possible!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at Rosewood London
✨Know Your Housekeeping Inside Out
Before the interview, make sure you have a solid understanding of the housekeeping operations in a luxury hotel. Familiarise yourself with best practices in guest service, laundry management, and public area maintenance. This knowledge will help you demonstrate your expertise and show that you're ready to elevate the standards at Rosewood London.
✨Showcase Your Leadership Skills
As a Director of Housekeeping, you'll be leading a large team. Prepare examples of how you've successfully engaged and developed your team in previous roles. Think about specific instances where you’ve motivated staff or improved retention rates, as this will highlight your ability to foster a positive company culture.
✨Be Ready to Discuss Budget Management
Since managing costs and revenue is crucial for this role, come prepared to discuss your experience with complex budgets. Have examples ready that illustrate how you've balanced quality with efficiency in past positions. This will show that you can maintain the high standards expected at Rosewood without compromising on service.
✨Emphasise Continuous Improvement
Rosewood values innovation and collaboration, so think about how you've driven continuous improvement initiatives in your previous roles. Be ready to share ideas on how you would enhance the brand experience and engage your team in this process. This will demonstrate your proactive approach and alignment with the company's philosophy.
