At a Glance
- Tasks: Lead the Housekeeping team, ensuring top-notch service and guest satisfaction.
- Company: Join the prestigious Rosewood London, known for luxury and exceptional hospitality.
- Benefits: 31 days holiday, private medical insurance, and global discounts on stays and dining.
- Other info: Engage in CSR initiatives and enjoy a supportive work environment.
- Why this job: Shape a vibrant team culture while making lasting connections with guests and associates.
- Qualifications: Managerial experience in luxury hotels and strong people development skills.
The predicted salary is between 40000 - 50000 £ per year.
We are currently looking for an Assistant Director of Housekeeping to join our Management Team at Rosewood London. The Assistant Director of Housekeeping is entrusted with overseeing all areas and associates of the Housekeeping operation in close liaison with the Director of Housekeeping and the second Assistant Director of Housekeeping.
Key expectations of this role:
- Taking part in engaging with guests, associates and business partners to meet and exceed their needs.
- Acting as a coach and mentor to your allocated associates to ensure high engagement levels, people development and highest associate retention to strengthen the company culture.
- Managing cost and revenue in your assigned areas of the Housekeeping department without impact on brand or quality standards.
- Proactively attracting and selecting talent for the department in line with company procedures and culture.
Profile:
- Experience at managerial level within a large luxury hotel environment.
- A good understanding of leading and developing people effectively.
- Possessing an analytical mindset and base decisions on available data.
- Proven strategic project management and delegation skills.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
Benefits include:
- 31 days paid holidays per annum including Bank Holidays.
- Company pension scheme and life assurance.
- Private Medical Insurance.
- 12 complimentary room nights and F&B discount worldwide.
- Involvement in Corporate Social Responsibility programmes and wellbeing activities.
Assistant Director of Housekeeping employer: Rosewood London
Rosewood London is an exceptional employer that prioritises the growth and development of its associates within a vibrant and supportive work culture. With a commitment to Relationship Hospitality, employees are encouraged to build meaningful connections while enjoying generous benefits such as 31 days of paid holidays, private medical insurance, and opportunities for involvement in corporate social responsibility programmes. This role not only offers a chance to lead in a luxury hotel environment but also fosters a sense of belonging and purpose among its team members.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Director of Housekeeping
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rosewood London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rosewood London
Don't be shy about reaching out to Rosewood London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Director of Housekeeping
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rosewood London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rosewood London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
