The Chancery Rosewood in London is seeking a Director of Guest Experience to provide senior operational leadership across guest-facing departments and ensure a consistently luxurious standard during peak periods.
This role collaborates with the Hotel Manager, Managing Director and the Directors of Rooms and F&B to orchestrate service flow, lead VIP briefings and maintain a calm, visible leadership presence on the floor.
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Luxury Guest Experience Director (Evenings/Weekends) employer: Rosewood Hotel Group
The Chancery Rosewood is an exceptional employer, offering a unique opportunity to work in a luxurious setting in Mayfair, where creativity and quality are at the forefront of the culinary experience. With a strong commitment to employee development, a collaborative work culture, and generous benefits such as complimentary room nights and paid volunteering days, we foster an environment where every team member can thrive and contribute to memorable guest experiences. Join us in redefining luxury hospitality while enjoying a supportive atmosphere that values diversity and inclusion.
