At a Glance
- Tasks: Plan and execute unforgettable events while building strong client relationships.
- Company: Join the prestigious Rosewood London, known for luxury and exceptional service.
- Benefits: Enjoy 28 days holiday, career growth, and complimentary stays worldwide.
- Other info: Embrace a culture of heartfelt hospitality and genuine connections.
- Why this job: Be part of a dynamic team creating memorable experiences in a luxury setting.
- Qualifications: Experience in event planning and a knack for detail and organisation.
The predicted salary is between 30000 - 40000 € per year.
We are currently looking for an Event & Group Executive to join the Events Sales team at Rosewood London. As Event & Group Executive, you will oversee the full planning journey of events and group stays, acting as the key liaison for clients during the planning phase and ensuring seamless coordination across all operational departments. Your role will be instrumental in positioning Rosewood London as the preferred choice for meetings and events.
Key expectations of this role are:
- Manage events and group bookings end-to-end from contract handover to completion, ensuring accuracy, brand alignment, and flawless execution.
- Act as the primary client contact during planning, building strong relationships and managing expectations with professionalism and care.
- Coordinate all event elements including food & beverage, accommodation, AV, logistics, transport, and bespoke guest requirements.
- Produce detailed event documentation including BEOs, group resumes, floor plans, and operational addendums.
- Ensure seamless internal communication and handover to operational teams.
- Collaborate closely with Events Operations, Rooms, AV, and Finance teams to ensure commercial and operational alignment.
- Identify and convert upselling opportunities to maximise revenue and enhance guest experience.
- Support short-lead enquiries, managing select leads from enquiry through to conversion within required response timelines.
- Maintain accurate CRM records and ensure all contracts, billing, deposits, and final accounts are completed accurately and on time.
Profile:
- Proven experience planning and executing large-scale events within a luxury hospitality environment, including bedroom bookings.
- Strong commercial awareness with the ability to drive revenue and identify growth opportunities.
- Familiarity with event sales management systems such as Salesforce and/or Delphi is preferred.
- Highly organised with exceptional attention to detail.
- Able to perform under pressure and make sound, independent decisions in the best interest of the hotel and its guests.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us - it’s our Calling.
Benefits:
- 28 days paid holidays per annum including Bank Holidays, increasing to 35 over time.
- Company pension scheme.
- 12 complimentary room nights and F&B discount worldwide.
- Career development opportunities.
- Free meals on duty.
- Season ticket loan.
Event & Group Executive (Planning) in London employer: Rosewood Hotel Group
Rosewood London is an exceptional employer that prioritises relationship-driven hospitality, fostering a culture of genuine connections and heartfelt interactions. With a commitment to employee growth, we offer extensive career development opportunities, generous benefits including 28 days of paid holidays, complimentary room nights, and a supportive work environment that encourages collaboration across departments. Join us in a luxury setting where your contributions are valued and rewarded, making every day at Rosewood London a meaningful experience.
StudySmarter Expert Advice🤫
We think this is how you could land Event & Group Executive (Planning) in London
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the hospitality sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for event planning shine through. Share stories of past events you've managed and how you built relationships with clients.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative!
✨Tip Number 4
Prepare for the unexpected! In the hospitality world, things can change quickly. Be ready to discuss how you handle pressure and adapt to last-minute changes during your interviews.
We think you need these skills to ace Event & Group Executive (Planning) in London
Some tips for your application 🫡
Show Your Passion for Events:When you're writing your application, let your enthusiasm for event planning shine through! We want to see that you’re genuinely excited about creating memorable experiences and building relationships with clients.
Be Detail-Oriented:Since this role requires exceptional attention to detail, make sure your application reflects that. Double-check for any typos or errors, and ensure your experience is clearly outlined. We love a well-organised application!
Highlight Relevant Experience:Make sure to showcase your previous experience in planning large-scale events, especially in luxury settings. We’re looking for candidates who can demonstrate their ability to manage multiple elements seamlessly, so don’t hold back on those examples!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Rosewood London!
How to prepare for a job interview at Rosewood Hotel Group
✨Know Your Events Inside Out
Before the interview, brush up on your knowledge of event planning and execution. Familiarise yourself with the types of events Rosewood London typically hosts and think about how your experience aligns with their needs. This will help you speak confidently about your past roles and how they relate to the position.
✨Showcase Your Relationship Skills
Since building genuine relationships is key in this role, prepare examples that highlight your ability to connect with clients and manage expectations. Think of specific instances where you’ve successfully navigated client relationships or resolved issues, as this will demonstrate your fit for their culture of 'Relationship Hospitality'.
✨Be Detail-Oriented
Given the emphasis on accuracy and attention to detail in the job description, come prepared to discuss how you ensure precision in your work. Bring examples of documentation you've produced, like BEOs or floor plans, and explain your process for maintaining organisation and clarity in event planning.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and make decisions. Think through potential scenarios related to event planning, such as managing last-minute changes or upselling opportunities. Practising your responses will help you articulate your thought process and decision-making skills effectively during the interview.
