Rosewood Hotel Group is seeking a Senior Manager, Retail Operations, Global, to design and enhance the global operating infrastructure for its luxury retail business across digital and physical channels. You will ensure a seamless luxury guest experience from discovery and purchase to fulfilment, delivery, returns, and service recovery.
You will collaborate with Brand, Digital, IT, Finance, Procurement and hotel teams to drive revenue growth, profitability and scalability while leading the
Global Retail Operations Lead β Luxury Hospitality employer: Rosewood Hotel Group
The Chancery Rosewood is an exceptional employer, offering a unique opportunity to work in a luxurious setting in Mayfair, where creativity and quality are at the forefront of the culinary experience. With a strong commitment to employee development, a collaborative work culture, and generous benefits such as complimentary room nights and paid volunteering days, we foster an environment where every team member can thrive and contribute to memorable guest experiences. Join us in redefining luxury hospitality while enjoying a supportive atmosphere that values diversity and inclusion.