OUR PURPOSE AND CULTURE
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey.
At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
THE TEAM
Join the award-winning Holborn Dining Room, one of London’s most celebrated dining destinations. Reporting to the Restaurant General Manager and working closely with the Assistant General Manager, you will be part of a passionate leadership team committed to delivering exceptional hospitality, developing talent, and creating memorable guest experiences.
YOUR ROLE
As Floor Manager, you will play a pivotal role in ensuring the smooth and efficient operation of the restaurant. You will lead the floor during service, support and develop the team, and create warm, genuine guest experiences that exceed expectations. Acting as a visible and influential leader within the restaurant, you will champion Rosewood’s values and culture while driving operational excellence and guest satisfaction.
HOW YOU’LL MAKE THE PLACE
- Lead and manage restaurant operations during service, ensuring exceptional guest experiences and seamless delivery of service standards.
- Inspire, coach, and develop the front-of-house team through training, mentorship, guidance, and regular feedback.
- Build strong relationships with guests, creating memorable experiences while effectively handling enquiries and resolving concerns.
- Ensure adherence to all operational procedures, service standards, company policies, and health and safety requirements.
- Drive communication across the restaurant by delivering engaging briefings and sharing key operational information with the team.
- Monitor staffing, productivity, and floor performance to ensure efficient and effective service delivery.
COULD THIS BE YOU?
- You are a passionate hospitality professional with a genuine commitment to delivering outstanding guest experiences.
- You lead by example, inspiring and motivating teams to perform at their best in a fast-paced environment.
- You have strong operational knowledge and are confident managing busy restaurant services while maintaining exceptional standards.
- You communicate effectively and build positive relationships with guests, colleagues, and stakeholders at all levels.
- You are proactive, adaptable, and able to make sound decisions while responding to changing business needs.
- You have a keen interest in the hospitality industry, stay informed about market trends, and continuously seek opportunities for improvement.
OUR BENEFITS
- 28 days paid holidays per annum including Bank Holidays
- Discounts on Food & Beverage
- Company pension scheme and life assurance
- Enhanced sick pay policy
- 12 complimentary room nights per year and F&B discount worldwide
- Up to 16 weeks paid parental leave
- Talent development opportunities
- Involvement in Corporate Social Responsibility programmes and wellbeing activities
OUR COMMITMENT TO YOU
At Rosewood Hotel Group, your voice is heard and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.
We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them, and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
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Floor Manager - HDR (Maternity Cover) employer: Rosewood Hotel Group
The Chancery Rosewood is an exceptional employer, offering a unique opportunity to work in a luxurious setting in Mayfair, where creativity and quality are at the forefront of the culinary experience. With a strong commitment to employee development, a collaborative work culture, and generous benefits such as complimentary room nights and paid volunteering days, we foster an environment where every team member can thrive and contribute to memorable guest experiences. Join us in redefining luxury hospitality while enjoying a supportive atmosphere that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager - HDR (Maternity Cover)
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Rosewood Hotel Group, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Rosewood Hotel Group specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Rosewood Hotel Group
✨Know Your Manufacturing Processes
Before you walk into the interview with Rosewood Hotel Group, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Rosewood Hotel Group value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
