Evening Room Attendant

Evening Room Attendant

London Full-Time No home office possible
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At a Glance

  • Tasks: Join us as an Evening Room Attendant, cleaning and refreshing luxury guest bedrooms.
  • Company: Be part of the prestigious Rosewood London, known for exceptional hospitality.
  • Benefits: Enjoy 28 days holiday, a pension scheme, and complimentary room nights worldwide.
  • Why this job: Perfect for those who love attention to detail and providing top-notch guest service.
  • Qualifications: No specific experience required, just a passion for quality and teamwork.
  • Other info: Work approximately 22.5 hours per week with flexible evening shifts.

We are currently looking for an Evening Room Attendant to join our team of Housekeeping associates at Rosewood London to clean and refresh our guest bedrooms and suites to a luxury standard. This role offers approximately 22.5 hours per week spread over 5 working days.

Key expectations of this role are:

  • Cleaning and refreshing approximately 9 guest bedrooms per evening.
  • Ensuring the guest supplies are replenished.
  • Attending the daily evening briefing and trainings.
  • Preparing your pantry and trolley with the supplies needed for the day.
  • Coordinating your allocated rooms and reporting on progress using a communications device.

Profile:

  • Paying close attention to detail by not compromising on quality standards.
  • Having a passion for guest service and taking ownership of the guest experience.
  • The ability to work in a team and build relationships with others.
  • Being organised and proactive in managing your tasks.

Benefits:

  • 28 days paid holidays per annum including Bank Holidays, increasing to 35 over time.
  • Company pension scheme and life assurance.
  • 12 complimentary room nights and F&B discount worldwide.
  • Career development opportunities.
  • Free meals on duty.
  • Season ticket loan.

Evening Room Attendant employer: Rosewood Hotel Group

Rosewood London is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture where attention to detail and guest service excellence are celebrated. With generous benefits including 28 days of paid holidays, career development opportunities, and complimentary room nights, our team members enjoy a rewarding work environment that fosters both personal and professional growth in the heart of one of the world's most vibrant cities.
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Contact Detail:

Rosewood Hotel Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Evening Room Attendant

✨Tip Number 1

Familiarise yourself with luxury hotel standards. Research Rosewood London and understand their commitment to quality and guest experience. This knowledge will help you demonstrate your alignment with their values during any discussions.

✨Tip Number 2

Showcase your attention to detail in conversations. When discussing your previous experiences, highlight specific instances where your meticulousness made a difference in guest satisfaction or cleanliness.

✨Tip Number 3

Emphasise your teamwork skills. Be prepared to share examples of how you've successfully collaborated with others in past roles, as this position requires strong relationships with fellow housekeeping associates.

✨Tip Number 4

Demonstrate your organisational skills. Discuss how you manage your time and tasks effectively, especially in a fast-paced environment, to ensure that all rooms are cleaned to the highest standard within the allocated time.

We think you need these skills to ace Evening Room Attendant

Attention to Detail
Time Management
Teamwork
Guest Service Orientation
Organisational Skills
Proactivity
Communication Skills
Ability to Follow Instructions
Problem-Solving Skills
Adaptability
Basic Knowledge of Cleaning Techniques
Inventory Management
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key expectations and responsibilities of the Evening Room Attendant position. Tailor your application to highlight relevant experience in housekeeping and guest service.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in housekeeping or customer service. Mention specific tasks you have performed that align with the responsibilities outlined in the job description, such as cleaning standards and guest interaction.

Showcase Attention to Detail: Since attention to detail is crucial for this role, provide examples in your application that demonstrate your ability to maintain high-quality standards. This could include specific instances where you went above and beyond in your previous jobs.

Express Your Passion for Guest Service: Make sure to convey your enthusiasm for providing excellent guest service in your application. Share a brief story or example that illustrates your commitment to enhancing the guest experience, which is a key aspect of the role.

How to prepare for a job interview at Rosewood Hotel Group

✨Show Your Attention to Detail

As an Evening Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you demonstrated this skill, whether in housekeeping or another role. Be prepared to discuss specific examples of how you ensured high standards in your work.

✨Demonstrate Your Passion for Guest Service

This role requires a genuine passion for guest service. Share stories that showcase your commitment to enhancing the guest experience. Think about times when you went above and beyond to meet a guest's needs or resolve an issue.

✨Emphasise Teamwork Skills

Working as part of a team is essential in this position. Be ready to talk about your experiences collaborating with others, whether in a previous job or during group projects. Highlight how you contribute positively to team dynamics.

✨Prepare for Practical Questions

Expect practical questions related to the role, such as how you would handle specific cleaning tasks or manage your time effectively. Think through scenarios you might face as an Evening Room Attendant and prepare thoughtful responses that demonstrate your organisational skills.

Evening Room Attendant
Rosewood Hotel Group
R
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