At a Glance
- Tasks: Support administrative functions and ensure smooth operation of our home.
- Company: Join a supportive and friendly team at The Ferns care home.
- Benefits: Competitive pay, career progression, and mental health support.
- Other info: Flexible hours with potential for career growth across 27 care homes.
- Why this job: Make a difference in people's lives while developing your skills.
- Qualifications: Experience in administration and strong organisational skills preferred.
The predicted salary is between 28000 - 28000 € per year.
Location: The Ferns, Osborne Gardens, North Shields, Tyne & Wear NE29 9AT.
Hours: 21 hours per week (Wednesday, Thursday, Friday) – 8am-4pm or 9am-5pm.
Contract: temporary for 9 months with potential extension.
Salary: £13.50 per hour.
Job Summary
As an Administrator, you will support administrative functions and ensure smooth operation of our home. You will maintain client records, manage staff schedules, and coordinate communications.
Responsibilities
- Act as the first point of contact for telephone and in-person enquiries from families, professionals, and staff.
- Maintain accurate and up-to-date client records, care plans, and staff schedules.
- Support the care team with administrative tasks such as data entry, filing, and document management.
- Manage rotas, staff timesheets, and holiday requests in coordination with the care manager.
- Ensure confidentiality and security of sensitive information in line with GDPR and safeguarding regulations.
- Order and maintain supplies such as PPE, office equipment, and care materials.
Qualifications
- NVQ Level 2/3 in Business Administration or Health and Social Care (desirable).
- Previous administrative experience in a care, healthcare, or similar setting preferred.
- Excellent organisational skills and attention to detail.
- Strong IT skills, including Microsoft Office and care management systems (e.g., CarePlanner, PASS, or similar).
- Good communication skills, both written and verbal.
- Understanding of confidentiality, safeguarding, and GDPR in a care context.
Benefits
- Supportive, friendly team environment.
- Career progression across 27 care homes.
- Employee Assist Programme for mental health & wellbeing support.
- GEM Awards – celebrating outstanding work.
- Employee of the Month recognition.
- FlexEarn – access earnings early for extra shifts.
- Referral scheme – earn £200 for successful referrals.
Additional Information: Visa sponsorship is not available for this role.
Administrator – The Ferns in North Shields employer: Roseberrycarecentres
At The Ferns, we pride ourselves on being an excellent employer, offering a supportive and friendly team environment where your contributions are valued. With opportunities for career progression across 27 care homes, we prioritise employee growth and wellbeing through our Employee Assist Programme and recognition initiatives like the GEM Awards and Employee of the Month. Join us in North Shields for a rewarding role that not only enhances your skills but also makes a meaningful impact in the lives of those we care for.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator – The Ferns in North Shields
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the care sector. A personal recommendation can go a long way in landing that Administrator role at The Ferns.
✨Tip Number 2
Prepare for the interview by researching The Ferns and understanding their values. We want you to show how your skills align with their mission. Think about examples from your past experience that highlight your organisational skills and attention to detail.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with a friend or use online resources to refine your answers. Focus on how you can support the care team and manage client records effectively – that’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Administrator – The Ferns in North Shields
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in administrative roles within care settings. We want to see how your skills match what we're looking for at The Ferns!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your IT Skills:Since strong IT skills are key for this role, mention any experience you have with Microsoft Office or care management systems. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Roseberrycarecentres
✨Know Your Stuff
Make sure you’re familiar with the job description and responsibilities. Brush up on your knowledge of GDPR, confidentiality, and care management systems like CarePlanner or PASS. This will show that you’re serious about the role and understand what’s expected.
✨Practice Makes Perfect
Rehearse common interview questions related to administrative tasks and client care. Think about examples from your past experience that highlight your organisational skills and attention to detail. The more you practice, the more confident you’ll feel!
✨Dress the Part
Even though it’s a temporary position, first impressions matter! Dress smartly and professionally for your interview. It shows respect for the role and the people you’ll be working with, setting a positive tone right from the start.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, the support available for career progression, or how they handle staff schedules. It demonstrates your interest in the role and helps you gauge if it’s the right fit for you.
