At a Glance
- Tasks: Drive quality improvement and compliance across care homes while supporting teams to enhance resident outcomes.
- Company: Join Roseberry Care, a caring community with over 1,500 dedicated professionals.
- Benefits: Competitive salary, car allowance, ongoing training, and genuine career progression.
- Other info: Field-based role with extensive travel; be part of a culture focused on kindness and inclusivity.
- Why this job: Make a real difference in residents' lives while leading quality initiatives in a supportive environment.
- Qualifications: Registered Nurse qualification preferred with significant experience in care home leadership roles.
The predicted salary is between 50000 - 60000 £ per year.
- Care And Compliance Support Manager – Regional North
- Regional
- 40 Hours
Requirements
- Registered Nurse qualification with an active NMC Pin preferred.
- Significant experience within the care home sector, ideally as a Registered Manager, Regional Support Manager, Quality Manager, or similar leadership role.
- Strong working knowledge of CQC regulations, health and social care legislation, and governance frameworks.
- Demonstrable experience of managing services, driving compliance, and delivering successful quality improvement initiatives.
- Strong understanding of risk management, clinical governance, and quality assurance processes.
Join Our Caring Community.
Do you have a passion for driving excellence in care, supporting teams to achieve outstanding outcomes, and ensuring services consistently meet the highest standards of quality and compliance?
At Roseberry Care, we are seeking an experienced and motivated Care and Compliance Support Manager to play a key role in supporting our homes to deliver exceptional care, achieve regulatory compliance, and continuously improve resident experiences.
About Us
Roseberry Care is a warm and welcoming community with over 1,500 dedicated professionals across 25 homes—from Morpeth to Milton Keynes.
We support nearly 1,200 residents, offering everything from elderly and dementia care to care for younger adults with neurological or physical disabilities.
At the heart of everything we do? Kindness, inclusivity, and putting people first—always.
Your Role
As a Care and Compliance Support Manager , you will work closely with our Home Managers, clinical teams, and operational leaders to drive quality improvement, strengthen compliance, and enhance resident outcomes across our services.
This is a highly visible field-based role where you will conduct audits, provide hands‑on support, lead improvement initiatives, and offer interim management support where required.
You will act as a trusted advisor and coach, helping services navigate challenges, improve regulatory performance, and embed sustainable best practice.
You will be instrumental in ensuring our homes continue to deliver safe, effective, caring, responsive, and well‑led services.
- You’ll Be Responsible For
- Conducting quality and compliance audits across services, identifying risks, trends, and opportunities for improvement while ensuring adherence to regulatory and company standards.
- Supporting Home Managers and leadership teams to develop, implement, and monitor effective service improvement plans that drive positive outcomes for residents.
- Providing hands‑on guidance, coaching, and mentoring to strengthen operational performance, leadership capability, and regulatory compliance.
- Analysing quality indicators, incidents, complaints, audits, and feedback to inform continuous improvement initiatives and enhance service delivery.
- Working collaboratively with nursing and care teams to manage risks, address clinical concerns, and promote best practice across services.
- Leading or supporting services through regulatory inspections, improvement programmes, and compliance challenges to achieve and sustain high-quality ratings.
- Acting as a subject matter expert in key operational areas, including Dementia Care, Medication Management, Activities, Rostering, and Home Management.
- Gathering and analyse resident and relative feedback, supporting services to implement meaningful improvements and enhance the resident experience.
- Providing interim management support where required and contribute to the delivery of training, workshops, and organisational quality improvement initiatives.
- Promoting a culture of continuous improvement, learning, accountability, and excellence across all services.
- What We’re Looking For
- Registered Nurse qualification with an active NMC Pin preferred.
- Significant experience within the care home sector, ideally as a Registered Manager, Regional Support Manager, Quality Manager, or similar leadership role.
- Strong working knowledge of CQC regulations, health and social care legislation, and governance frameworks.
- Demonstrable experience of managing services, driving compliance, and delivering successful quality improvement initiatives.
- Experience conducting audits, analysing findings, and producing detailed reports and recommendations.
- Strong understanding of risk management, clinical governance, and quality assurance processes.
- Full UK driving licence and access to a vehicle essential.
- Willingness to travel extensively and stay away from home when required.
- What You’ll Get in Return
- Car Allowance and Mileage
- Ongoing training & professional development
- Supportive, friendly team environment
- Genuine career progression across 25 care homes
- Employee Assist Programme for mental health & well‑being support
- Go the Extra Mile (GEM) Awards – celebrating your amazing work
- Roseberry Care Centres PO Box 213 Houghton le Spring DH4 9DL
- #J-18808-Ljbffr
Care And Compliance Support Manager – Regional North employer: Roseberrycarecentres
Roseberrycarecentres is an excellent employer, offering a supportive team environment where your contributions directly enhance the well-being of residents in our care homes. With competitive salaries and opportunities for professional growth, you will thrive in a culture that values safety, hygiene, and comfort while travelling across the beautiful Morpeth and Bishop Auckland area.
StudySmarter Expert Advice🤫
We think this is how you could land Care And Compliance Support Manager – Regional North
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Roseberrycarecentres.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Roseberrycarecentres.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Roseberrycarecentres, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Care And Compliance Support Manager – Regional North
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Roseberrycarecentres.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Roseberrycarecentres.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Roseberrycarecentres. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Roseberrycarecentres. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Roseberrycarecentres
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Roseberrycarecentres’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
