At a Glance
- Tasks: Support administrative functions and ensure smooth operation of our care home.
- Company: The Ferns, a supportive and friendly care environment.
- Benefits: Competitive pay, career progression, and mental health support.
- Other info: Flexible hours with potential for career growth across 27 homes.
- Why this job: Join a caring team and make a difference in people's lives.
- Qualifications: Experience in administration and strong IT skills preferred.
The predicted salary is between 28000 - 28000 € per year.
Location: The Ferns, Osborne Gardens, North Shields, Tyne & Wear NE29 9AT.
Hours: 21 hours per week (Wednesday, Thursday, Friday) – 8am-4pm or 9am-5pm.
Contract: temporary for 9 months with potential extension.
Salary: £13.50 per hour.
Job Summary
As an Administrator, you will support administrative functions and ensure smooth operation of our home. You will maintain client records, manage staff schedules, and coordinate communications.
Responsibilities
- Act as the first point of contact for telephone and in-person enquiries from families, professionals, and staff.
- Maintain accurate and up-to-date client records, care plans, and staff schedules.
- Support the care team with administrative tasks such as data entry, filing, and document management.
- Manage rotas, staff timesheets, and holiday requests in coordination with the care manager.
- Ensure confidentiality and security of sensitive information in line with GDPR and safeguarding regulations.
- Order and maintain supplies such as PPE, office equipment, and care materials.
Qualifications
- NVQ Level 2/3 in Business Administration or Health and Social Care (desirable).
- Previous administrative experience in a care, healthcare, or similar setting preferred.
- Excellent organisational skills and attention to detail.
- Strong IT skills, including Microsoft Office and care management systems (e.g., CarePlanner, PASS, or similar).
- Good communication skills, both written and verbal.
- Understanding of confidentiality, safeguarding, and GDPR in a care context.
Benefits
- Supportive, friendly team environment.
- Career progression across 27 care homes.
- Employee Assist Programme for mental health & wellbeing support.
- GEM Awards – celebrating outstanding work.
- Employee of the Month recognition.
- FlexEarn – access earnings early for extra shifts.
- Referral scheme – earn £200 for successful referrals.
Additional Information
Visa sponsorship is not available for this role.
Administrator – The Ferns employer: Roseberrycarecentres
At The Ferns, we pride ourselves on being an excellent employer, offering a supportive and friendly team environment where your contributions are valued. With opportunities for career progression across our 27 care homes, we prioritise employee wellbeing through our Employee Assist Programme and recognise outstanding work with GEM Awards and Employee of the Month accolades. Located in North Shields, this role not only provides meaningful work but also allows you to be part of a community dedicated to making a difference in the lives of those we care for.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator – The Ferns
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the care sector. A personal recommendation can go a long way in landing that Administrator role at The Ferns.
✨Tip Number 2
Prepare for the interview by researching The Ferns and understanding their values. We want you to show how your skills align with their mission. Practise common interview questions and think about how your previous experience makes you a great fit!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect candidate.
✨Tip Number 4
Apply through our website for the best chance of getting noticed! We love seeing applications come directly from candidates who are genuinely interested in joining our team at The Ferns. Let’s get you that job!
We think you need these skills to ace Administrator – The Ferns
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background fits with the role of Administrator at The Ferns, so don’t be shy about showcasing your organisational skills and any previous admin experience in a care setting.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us see your qualifications quickly!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to follow the application process step-by-step. Plus, it shows us you’re keen on joining our team at The Ferns!
How to prepare for a job interview at Roseberrycarecentres
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administrator in a care setting. Familiarise yourself with the responsibilities listed in the job description, especially around client records and staff schedules. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Skills
Highlight your organisational skills and attention to detail during the interview. Prepare examples from your previous experience where you've successfully managed administrative tasks or handled sensitive information. This will demonstrate your capability to handle the responsibilities of the role effectively.
✨Practice Good Communication
As the first point of contact, strong communication skills are key. Practice answering common interview questions clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Understand Confidentiality and GDPR
Since this role involves handling sensitive information, be prepared to discuss your understanding of confidentiality and GDPR regulations. Brush up on these topics so you can confidently explain how you would ensure compliance in your administrative duties.
