At a Glance
- Tasks: Support sales teams by managing enquiries, quotes, and customer relationships.
- Company: Dynamic finance company based in Coleshill, Birmingham.
- Benefits: Competitive salary, commission, and a supportive team environment.
- Other info: Opportunity for career growth and development in a collaborative setting.
- Why this job: Join a vibrant team and make a real impact in the finance industry.
- Qualifications: Experience in customer service within finance and strong communication skills.
The predicted salary is between 30000 - 30000 € per year.
Full time - 9 am - 5 pm (Monday - Friday) - On site
Salary £30,000 per annum + Commission
JOB PURPOSE
To provide senior sales support to the Account Directors and Account Managers.
JOB RESPONSIBILITIES
- Take new enquiries and quote on various finance packages, understanding the different finance products.
- Package proposals to send to funders and follow up as necessary with an understanding of funder criteria and rates.
- Provide additional information to bank/lenders as required.
- Handle customer queries, working through differences to come to a positive customer outcome; using a variety of styles to negotiate appropriately.
- Support the Account Managers/Directors with any marketing initiatives to generate new business eg mail shots, customer calls, dealer visits, etc as and when required.
- Ensure all systems are updated accurately and in a timely manner.
- Manage dealer accounts.
- Maintain and develop existing dealer relationships in order to secure new and future revenue.
- Keep dealers, funders and customers fully updated during the sales process.
- Handle customer details in line with GDPR.
- Work closely with the New Business Support team.
- Work collaboratively with the accounts and underwriting departments to ensure correct processes are adhered to.
- Report on current business volumes to ensure monthly targets are met.
- When required, run reports for the Operations Director and sales team, ensuring all the data is accurate.
- Provide support across all sales teams to assist with cover during periods of heavy workload.
- Keep up to date with compliance regulation updates including any changes within your role.
SKILLS/EXPERIENCE
- Customer Services experience within the Finance/Banking/Financial Services Industries.
- Confident communicator, happy to speak to people over the phone and communicate via email.
- A positive attitude and able to work on own initiative.
- Excellent planning & organisation skills.
- Passionate and a good team player.
- Strong sales focus and motivated to achieve targets.
- Good business sense and an understanding of market principles.
- Ability to build effective relationships internally and externally.
Senior Sales Support employer: ROSE & YOUNG RECRUITMENT LTD
As a Senior Sales Support professional in Coleshill, Birmingham, you will thrive in a dynamic work environment that prioritises collaboration and employee growth. Our company offers competitive salaries, commission opportunities, and a supportive culture that encourages innovation and teamwork, ensuring you have the resources to excel in your role while building meaningful relationships with clients and colleagues alike.
Contact Detail:
ROSE & YOUNG RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and banking sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing their finance packages inside out will show you’re genuinely interested and ready to support the team.
✨Tip Number 3
Practice your communication skills! Whether it’s over the phone or via email, being confident and clear will help you stand out as a candidate who can handle customer queries effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re keen on joining our team.
We think you need these skills to ace Senior Sales Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Sales Support role. Highlight your customer service experience in finance and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Don’t forget to mention your ability to build relationships and support sales initiatives.
Show Off Your Communication Skills:As a Senior Sales Support, you'll need to communicate effectively. Make sure your application reflects your confident communication style. Whether it's through your CV or cover letter, let us see your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the StudySmarter family!
How to prepare for a job interview at ROSE & YOUNG RECRUITMENT LTD
✨Know Your Products
Make sure you have a solid understanding of the finance packages and products relevant to the role. Research the different finance options available and be prepared to discuss how they can benefit customers. This will show your potential employer that you're not just interested in the job, but also in providing value to their clients.
✨Showcase Your Communication Skills
As a Senior Sales Support, you'll need to communicate effectively with both customers and team members. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've successfully handled customer queries or negotiated outcomes in the past to demonstrate your skills.
✨Demonstrate Team Spirit
This role requires collaboration with various teams, so it's essential to highlight your ability to work well with others. Think of specific instances where you've supported colleagues or contributed to team initiatives. Showing that you're a team player will resonate well with the interviewers.
✨Prepare for Compliance Questions
Given the importance of compliance in the finance industry, be ready to discuss your understanding of GDPR and other regulations. Brush up on any recent changes in compliance that may affect the role. This will not only show your knowledge but also your commitment to maintaining high standards in your work.
