IT Projects Manager in Rugby

IT Projects Manager, Rugby Salary: £38,000 - £40,000 per annum Full-time, 12 Months Fixed Term (Hybrid working) The IT Projects Manager will play a pivotal role in delivering efficient operational changes within our client's business functions. Reporting to the Director, this role is responsible for a mix of day-to-day IT functions as well as project managing changes to all technical facilities. This is an essential role within the organisational structure, requiring a highly organised, proactive and reliable individual who can operate with a high degree of trust, discretion and autonomy, whilst maintaining strong alignment. Key Responsibilities Information Technology * Oversee the administration and co-ordination of IT systems and services * Update and Improve systems. Making recommendations for change. * Liaise with external IT providers to ensure reliable and secure infrastructure * Ensure staff have appropriate access to systems and receive necessary support * Promote effective and secure use of digital tools across the organisation Special Projects * Undertake a critical review of the CRM system * Lead the project to migrate to a different platform * Undertake a critical review of our office telephone systems and, if appropriate, lead the project to migrate to a different platform * Undertake a critical review of how our external staff interact with data (SharePoint and own database) * Lead a project to decommission all server hardware currently at our office, with a plan to migrate all services to third party-hosted solutions * Lead a project to develop a new website for our client * Working with colleagues through the office, create a documented collection of SOPs to describe all current office functions. * Work with all staff to ensure a successful rollout of all devices General Support to the Staff Team * Be the first point of contact for staff queries on all IT matters * Champion our clients' values internally and externally. Person Specification * Excellent communication skills (written and verbal), and experience of using these skills to negotiate service provision * Strong organisational and administrative skills with attention to detail * Technical experience across business support functions such as telephony, networks,servers and workstations * Experience of managing IT system change projects. System migration. * Excellent knowledge of SAAS provisions and risks * Ability to manage multiple priorities and work independently * High level of integrity, discretion and professionalism * Proactive and solution-focused approach