At a Glance
- Tasks: Engage with customers, handle enquiries, and drive sales growth in a dynamic team.
- Company: Join a thriving company focused on customer relationships and sales excellence.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Work in a target-driven team with excellent career progression opportunities.
- Why this job: Be the voice of the company and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and a passion for sales and customer service.
The predicted salary is between 30000 - 31000 £ per year.
Daventry – 100% office-based role
Salary - £30,000 - £31,000
Hours of Work: 08:15 – 16:45, Monday to Thursday and 08:30 – 16:00, Friday
About the Role:
Our client is looking for a motivated and customer-focused Internal Sales Executive to join their sales team. This is a varied and rewarding role where you will combine customer service, product knowledge, and sales expertise to build strong relationships and drive growth within your territory. You’ll be the first point of contact for many of their customers, providing expert advice, handling enquiries, and proactively identifying opportunities to grow sales and margins.
Key Responsibilities:
- Handle customer enquiries professionally via telephone and email, delivering an outstanding customer experience
- Process customer orders, quotations, and sales transactions accurately and efficiently
- Advise customers on product availability, pricing, and stock levels, ensuring all information is captured correctly
- Prepare and follow up on quotations and open enquiries to maximise conversion
- Provide technical advice and specialist product knowledge to support customer needs
- Proactively contact new and existing customers through warm and cold outbound calls within your allocated region
- Identify opportunities to cross-sell and up-sell products and promotions
- Build and maintain strong, long-term customer relationships
- Work closely with the Purchasing and External Sales teams to ensure smooth order fulfilment and sales efficiency
- Manage customer issues, including order queries and complaints, ensuring timely resolution and accurate documentation
- Support sales campaigns by sending literature and catalogues and following up accordingly
- Maintain accurate records and update customer information on internal systems
- Work collaboratively within a small, target-driven team to achieve territory and company goals
- Attend meetings and training sessions
Person Specification:
- Excellent written and verbal communication skills with a confident and professional telephone manner
- A strong focus on customer experience and relationship building
- Sales-driven mindset with enthusiasm for meeting and exceeding targets
- Ability to learn new products, services, and systems quickly
- Proactive, positive, and “can-do” attitude
- Strong organisational skills with the ability to manage your own workload effectively
- Comfortable working under pressure, both independently and as part of a team
- Confident, enthusiastic, and self-motivated approach to work
Internal Sales Executive employer: Rose & Young Recruitment Ltd
Join a dynamic and innovative team as a Learning and Development Coordinator in Rugby, where your contributions will directly impact employee growth and development. With a strong emphasis on collaboration and support, the company offers competitive bonuses, a positive work culture, and ample opportunities for professional advancement, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Rose & Young Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain how your skills align with the role of Internal Sales Executive. Role-play with a friend or in front of the mirror to nail that delivery.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about customer interaction, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t forget to showcase your professional tone – it’s key for making a great first impression!
Tailor Your Application:We want to see how you fit into our team! Take the time to tailor your CV and cover letter to highlight your relevant experience in sales and customer service. Mention specific achievements that demonstrate your ability to build relationships and drive sales.
Be Enthusiastic!:Let your passion shine through in your application. We love candidates who are excited about the role and the company. Share why you’re interested in becoming an Internal Sales Executive with us and how you can contribute to our success.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re proactive – just what we’re looking for!
How to prepare for a job interview at Rose & Young Recruitment Ltd
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products and services the company offers. This will not only help you answer questions confidently but also allow you to demonstrate your ability to provide expert advice, which is crucial for an Internal Sales Executive.
✨Practice Your Communication Skills
Since this role requires excellent written and verbal communication, practice articulating your thoughts clearly. You might want to rehearse common interview questions with a friend or in front of a mirror to ensure you come across as confident and professional.
✨Showcase Your Customer Service Experience
Be prepared to discuss specific examples from your past roles where you’ve successfully handled customer enquiries or resolved issues. Highlighting your customer-focused approach will resonate well with the interviewers, as building strong relationships is key in this position.
✨Demonstrate Your Sales Mindset
Think of ways to illustrate your sales-driven mindset during the interview. Whether it’s discussing how you’ve met or exceeded targets in previous roles or sharing strategies you’ve used to identify upselling opportunities, showing your enthusiasm for sales will set you apart.
