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For Companies At a Glance
- Tasks: Provide exceptional customer service and drive sales growth through relationship building.
- Company: Join a dynamic team in a rewarding sales environment.
- Benefits: Competitive salary, supportive team culture, and opportunities for personal development.
- Why this job: Be the first point of contact for customers and make a real impact on their experience.
- Qualifications: Strong communication skills and a passion for sales are essential.
- Other info: Work in a target-driven team with great career progression opportunities.
Position: Sales Administrator
Daventry – 100% office-based role
Salary: £30,000 per annum
About the Role:
Our client is looking for a motivated and customer-focused Sales Administrator to join their sales team. This is a varied and rewarding role where you will combine customer service, product knowledge, and sales expertise to build strong relationships and drive growth within your territory. You’ll be the first point of contact for many of their customers, providing expert advice, handling enquiries, and proactively identifying opportunities to grow sales and margins.
Key Responsibilities:
- Handle customer enquiries professionally via telephone and email, delivering an outstanding customer experience
- Process customer orders, quotations, and sales transactions accurately and efficiently
- Advise customers on product availability, pricing, and stock levels, ensuring all information is captured correctly
- Prepare and follow up on quotations and open enquiries to maximise conversion
- Provide technical advice and specialist product knowledge to support customer needs
- Proactively contact new and existing customers through warm and cold outbound calls within your allocated region
- Identify opportunities to cross-sell and up-sell products and promotions
- Build and maintain strong, long-term customer relationships
- Work closely with the Purchasing and External Sales teams to ensure smooth order fulfilment and sales efficiency
- Manage customer issues, including order queries and complaints, ensuring timely resolution and accurate documentation
- Support sales campaigns by sending literature and catalogues and following up accordingly
- Maintain accurate records and update customer information on internal systems
- Work collaboratively within a small, target-driven team to achieve territory and company goals
- Attend meetings and training sessions
Person Specification:
- Excellent written and verbal communication skills with a confident and professional telephone manner
- A strong focus on customer experience and relationship building
- Sales-driven mindset with enthusiasm for meeting and exceeding targets
- Ability to learn new products, services, and systems quickly
- Proactive, positive, and “can-do” attitude
- Strong organisational skills with the ability to manage your own workload effectively
- Comfortable working under pressure, both independently and as part of a team
- Confident, enthusiastic, and self-motivated approach to work
Sales Administrator in Daventry employer: ROSE & YOUNG RECRUITMENT LTD
Contact Detail:
ROSE & YOUNG RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Daventry
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service and sales skills.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Administrator in Daventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your customer service experience and any sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you're the perfect fit. Don’t forget to mention your proactive approach and relationship-building skills.
Showcase Your Communication Skills: Since this role requires excellent written and verbal communication, make sure your application reflects that. Keep your language clear and professional, and don’t shy away from showing your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Let’s make this happen together!
How to prepare for a job interview at ROSE & YOUNG RECRUITMENT LTD
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products and services the company offers. This will not only help you answer questions confidently but also show your enthusiasm for the role. Brush up on any technical details that might come up during the conversation.
✨Practice Your Customer Interaction Skills
Since this role is all about customer service, practice how you would handle various customer scenarios. Think about how to respond to enquiries, complaints, or requests for product information. Role-playing with a friend can help you feel more prepared and relaxed during the actual interview.
✨Showcase Your Sales Mindset
Be ready to discuss your previous sales experiences and how you've successfully built relationships with customers. Prepare specific examples of how you've identified opportunities to cross-sell or up-sell in the past. This will demonstrate your sales-driven mindset and ability to meet targets.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, sales goals, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
