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- Tasks: Support sales teams by managing enquiries, proposals, and customer relationships.
- Company: Dynamic finance company based in Coleshill, Birmingham.
- Benefits: Competitive salary of £30,000 plus commission, with a supportive team environment.
- Why this job: Join a vibrant team and make a real impact in the finance industry.
- Qualifications: Experience in customer service within finance and strong communication skills.
- Other info: Opportunities for growth and development in a fast-paced environment.
The predicted salary is between 30000 - 30000 £ per year.
Coleshill, Birmingham
Full time – 9 am – 5 pm (Monday – Friday) – On site
Salary £30,000 per annum + Commission
JOB PURPOSE
To provide senior sales support to the Account Directors and Account Managers.
JOB RESPONSIBILITIES
- Take new enquiries and quote on various finance packages, understanding the different finance products.
- Package proposals to send to funders and follow up as necessary with an understanding of funder criteria and rates.
- Provide additional information to bank/lenders as required.
- Handle customer queries, working through differences to come to a positive customer outcome; using a variety of styles to negotiate appropriately.
- Support the Account Managers/Directors with any marketing initiatives to generate new business eg mail shots, customer calls, dealer visits, etc as and when required.
- Ensure all systems are updated accurately and in a timely manner.
- Manage dealer accounts.
- Maintain and develop existing dealer relationships in order to secure new and future revenue.
- Keep dealers, funders and customers fully updated during the sales process.
- Handle customer details in line with GDPR.
- Work closely with the New Business Support team.
- Work collaboratively with the accounts and underwriting departments to ensure correct processes are adhered to.
- Report on current business volumes to ensure monthly targets are met.
- When required, run reports for the Operations Director and sales team, ensuring all the data is accurate.
- Provide support across all sales teams to assist with cover during periods of heavy workload.
- Keep up to date with compliance regulation updates including any changes within your role.
SKILLS/EXPERIENCE
- Customer Services experience within the Finance/Banking/Financial Services Industries.
- Confident communicator, happy to speak to people over the phone and communicate via email.
- A positive attitude and able to work on own initiative.
- Excellent planning & organisation skills.
- Passionate and a good team player.
- Strong sales focus and motivated to achieve targets.
- Good business sense and an understanding of market principles.
- Ability to build effective relationships internally and externally.
Senior Sales Support in Coleshill employer: Rose & Young Recruitment Ltd
Contact Detail:
Rose & Young Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Support in Coleshill
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Sales Support role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially in finance. Be ready to discuss how your experience aligns with their needs, and don’t forget to showcase your customer service skills!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to tailor your application to highlight your sales support experience and how you can help drive success in our team.
We think you need these skills to ace Senior Sales Support in Coleshill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Sales Support role. Highlight your experience in customer service within finance and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your sales focus and ability to build relationships, as these are key for us.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your confident communication style. Whether it's through your CV or cover letter, let us see your personality and how you engage with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Rose & Young Recruitment Ltd
✨Know Your Finance Products
Make sure you brush up on the different finance packages and products relevant to the role. Being able to discuss these confidently will show that you're not just interested in the job, but that you understand the industry.
✨Showcase Your Communication Skills
As a Senior Sales Support, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Consider preparing examples of how you've successfully handled customer queries in the past.
✨Demonstrate Your Team Spirit
This role requires collaboration with Account Managers and Directors. Be ready to share experiences where you've worked as part of a team to achieve a common goal. Highlight your ability to support marketing initiatives and maintain dealer relationships.
✨Prepare for Compliance Questions
Since compliance is crucial in finance, be prepared to discuss how you stay updated with regulations and ensure adherence in your work. Showing that you take this seriously will reflect well on your professionalism and attention to detail.