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- Tasks: Support Account Directors with sales, marketing initiatives, and customer queries.
- Company: Dynamic finance company based in Coleshill with a strong team culture.
- Benefits: Competitive salary, commission, and opportunities for professional growth.
- Other info: Opportunity to build relationships and develop your career in a supportive environment.
- Why this job: Join a passionate team and make a real impact in sales support.
- Qualifications: 2+ years of internal sales experience and excellent communication skills.
The predicted salary is between 28000 - 30000 £ per year.
Office based in Coleshill, reporting to the Senior Account Manager, providing Sales Support to Account Directors.
Salary: £28,000 - £30,000 per annum + Commission
Responsibilities:
- Taking new enquiries and quoting on various finance packages while understanding different finance products.
- Supporting the Account Managers with marketing initiatives to generate new business (e.g., mail shots, customer calls, dealer visits).
- Packaging proposals to send to funders and following up as necessary with an understanding of funder criteria and rates.
- Providing additional information to banks/lenders as required.
- Handling customer queries and working through differences to achieve positive outcomes using various negotiation styles.
- Planning approaches and pitches that address customer needs, concerns, and objectives.
- Presenting new products and services while enhancing existing relationships.
- Supporting Account Directors in developing new business.
- Providing support across all sales teams during periods of heavy workload.
- Updating systems and reporting on current business volumes to meet monthly targets.
- Managing dealer accounts and maintaining/developing existing dealer relationships to secure new and future revenue.
- Keeping dealers/funders and customers updated during the sales process.
- Handling customer details in line with GDPR.
- Working closely with Sales Support Teams and other Senior Sales Support members.
- Collaborating with the Accounts and Underwriting department to ensure correct processes are adhered to.
Skills required:
- Strong sales focus, highly motivated.
- At least 2 years of Internal Sales experience.
- Excellent telephone manner and communication skills.
- Relationship builder.
- Passionate team player.
Senior Sales Support in Birmingham employer: Rose & Young Recruitment Ltd
Contact Detail:
Rose & Young Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Support in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Sales Support role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially the finance packages they offer. Be ready to discuss how you can support Account Directors and enhance customer relationships with your sales skills.
✨Tip Number 3
Show off your communication skills! During interviews, demonstrate your excellent telephone manner and ability to negotiate. Share examples of how you've successfully handled customer queries and built relationships in the past.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your progress. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior Sales Support in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Sales Support role. Highlight your internal sales experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sales support and how your experience aligns with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showing off your telephone manner in your writing. We’re looking for someone who can connect with customers effortlessly!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Rose & Young Recruitment Ltd
✨Know Your Products Inside Out
Make sure you understand the different finance products and packages that the company offers. Familiarise yourself with their features, benefits, and how they meet customer needs. This knowledge will help you answer questions confidently and demonstrate your sales support expertise.
✨Showcase Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly and concisely. Prepare examples of how you've successfully handled customer queries or negotiated deals in the past. This will show your potential employer that you can effectively manage relationships and communicate with various stakeholders.
✨Demonstrate Your Sales Focus
Be ready to discuss your previous sales experience and how you've contributed to achieving targets. Highlight specific instances where you supported account managers or generated new business. This will illustrate your strong sales focus and motivation, which are key for this role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle customer concerns. Think of scenarios where you had to negotiate or resolve issues positively. Practising these responses will help you feel more prepared and confident during the interview.