At a Glance
- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Competitive pay, cash tips, discounts on food and drink, and wellbeing support.
- Other info: Enjoy fantastic opportunities for personal and professional development.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your enthusiasm and love for great service.
The predicted salary is between 12 - 12 £ per hour.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Compensation: Minimum Wage
Bar and Waiting Team Member employer: Rose of Lancaster
At JW Lees, we pride ourselves on being a family-owned brewery with nearly 200 years of tradition, offering our Bar and Waiting Team Members not just competitive pay and tips, but also a supportive work culture that prioritises employee wellbeing and growth. With fantastic benefits like discounts on food and drink, opportunities for career progression, and a strong emphasis on teamwork, we ensure that every team member feels valued and part of our success story.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Team Member
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on JW Lees. Understand their values and what makes them tick. This way, you can show off your passion for their brand and how you fit right in.
✨Tip Number 2
Practice your customer service skills! Since being a Bar and Waiting Team Member is all about providing top-notch service, think of some scenarios where you can demonstrate your ability to handle different types of customers. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Be ready to showcase your teamwork! JW Lees values a supportive environment, so be prepared to share examples of how you've worked well with others in the past. Highlighting your collaborative spirit will make you stand out as a great fit for their family-oriented team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the JW Lees family. So, get your application in and let’s get you that job!
We think you need these skills to ace Bar and Waiting Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We love candidates who are proactive and passionate about providing great service, so share any relevant experiences or stories that highlight this.
Tailor Your Application:Make sure to customise your application to fit the Bar and Waiting Team Member role. Mention specific skills or experiences that align with what we’re looking for, like teamwork and customer service, to show us you’re a perfect fit!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Whether it’s your love for beer or your knack for making customers smile, we appreciate authenticity.
Apply Through Our Website:For the best chance of joining our fabulous team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming a part of the JW Lees family!
How to prepare for a job interview at Rose of Lancaster
✨Know Your Beers
Familiarise yourself with the different types of beers and drinks offered by JW Lees. Being able to confidently discuss their offerings will show your passion for the role and help you stand out as a brand ambassador.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this will demonstrate your proactive attitude and commitment to hospitality.
✨Team Player Mindset
Be ready to discuss how you support your teammates. JW Lees values collaboration, so share experiences where you’ve helped others or worked effectively in a team setting to create a positive environment.
✨Show Your Passion
Express your enthusiasm for the hospitality industry during the interview. Talk about why you love working in bars and restaurants, and how you can contribute to creating memorable experiences for customers at JW Lees.
