Billing Administrator in London

Rose Communication Group Ltd is a leading company in the communications industry, committed to delivering exceptional service and innovative solutions.
Administrative duties to support the Billing Team
General office administrative duties
Ensuring a smooth billing process for new RCG customers and connections
Communications via phone calls, email, and post
Entering customer information in our databases
Providing professional customer service for all billing queries
Supporting the billing and mobile or telecoms processes
Assisting with parcels, packaging, and shipping
Escalating queries and concerns when necessary
Ensuring all procedures are compliant
Completing various ad hoc projects and tasks as assigned
Assist with customer payments and