At a Glance
- Tasks: Create a clean and welcoming environment while ensuring exceptional service for guests.
- Company: Join the dedicated team at Rose Castle, a beautiful historic venue.
- Benefits: Competitive pay, flexible hours, paid holiday allowance, and on-the-job training.
- Other info: Casual/part-time role with opportunities for career growth.
- Why this job: Work in a stunning location and develop your skills in hospitality.
- Qualifications: Attention to detail, strong cleaning knowledge, and good communication skills.
The predicted salary is between 10 - 10 £ per hour.
Location
Rose Castle, Cumbria
Contract
Casual / Part-time
Pay
from £10.00ph for 17 to 20 years old, and from £12.21ph for 21 years and over - with paid holiday allowance.
The Role: Housekeeper
Are you passionate about creating a clean and welcoming environment? Do you have an eye for detail and a knack for organisation?
Rose Castle is currently seeking a dedicated and skilled Housekeeper to join their team.
The team consists of a Head Housekeeper and three Housekeepers, for those that are new to housekeeping an in-house training scheme is offered.
About Rose Castle
Rose Castle is set in the picturesque countryside with beautiful interiors and gardens. Rose Castle has an ethos centred on warmth, authenticity, and excellence in hospitality.
As a private venue hosting a rich variety of public events and exclusive hire, including weddings, corporate retreats, family celebrations and meetings.
This historic castle is three miles outside Dalston, Cumbria, and close to the M6 and Carlisle, with views South across to the Lake District fells.
Working alongside Rose Castle Company is the Rose Castle Foundation charity.
It hosts international programmes and retreats at Rose Castle, and elsewhere, which bring people together across challenging societal divides.
Their aim is to equip a generation of reconciling leaders around the world.
Key Responsibilities
- Ensure all rooms are cared for and inspected according to Rose Castle's standards.
- Collaborate with the team to ensure efficient and effective housekeeping operations.
- Provide exceptional customer service by promptly addressing guests' requests and needs.
- A variety of cleaning activities such as sweeping, mopping, dusting, polishing, bedroom changeovers, restocking bedroom amenities and maintaining cleanliness and tidiness of all areas within the estate.
- Maintain inventory of cleaning supplies and equipment, reporting any shortages to management.
- Adhere to all health and safety regulations to create a safe environment for both guests and staff.
- What We Are Looking For
- Individuals who take pride in their work and have a passion for attention to detail.
- Strong knowledge of cleaning procedures and techniques.
- Capability to prioritise tasks effectively.
- A keen eye for cleanliness.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Flexibility to work weekends and holidays as required (hours may vary depending on events).
Why Rose Castle?
- Opportunities for career growth and development into more senior responsibility.
- On-the-job training, both individually and as a team.
- Work in a beautiful and serene environment.
- Be part of our supportive and dedicated team.
- Points To Note
- Casual or Part-time contract basis with rate of pay depending on experience including pro-rata holiday allowance.
- Hours vary each week and potentially can be adapted to nursery/school hours. Shifts can change with short notice.
- Able to commute to Rose Castle, Dalston as public transport is not viable due to the rural location.
- Free parking on-site.
- Uniform and refreshment station provided.
How To Apply
If you are a meticulous and reliable individual who takes pride in delivering exceptional service, we would love to hear from you!
Applications are best initiated via the application form link below by sending your CV and a short cover letter (optional).
If you have a question or require assistance with your application please email hello@rosecastle. com.
To see the full job description (PDF) please download by clicking the link below.
- DOWNLOAD PDF FOR HOUSEKEEPER
- #J-18808-Ljbffr
Housekeeper employer: Rose Castle
Rose Castle is an excellent employer that values its team members by offering competitive pay and flexible part-time hours, making it ideal for those seeking a work-life balance. With a supportive work culture and opportunities for training and development, employees can grow their skills while contributing to a vibrant environment that hosts events and private hires in the beautiful setting of Cumbria.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Rose Castle and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Rose Castle that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Rose Castle.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Rose Castle get a sense of who you are beyond your experience!
How to prepare for a job interview at Rose Castle
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Rose Castle and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
