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- Tasks: Engage with customers via calls, handle queries, and manage product information.
- Company: Join a leading Automotive company in Heanor, passionate about cars and customer service.
- Benefits: Enjoy 32 days holiday, monthly sales bonuses, paid lunches on Fridays, and gym access.
- Why this job: Perfect for car enthusiasts who love tech and want a dynamic work environment.
- Qualifications: Previous customer service experience and confidence in phone communication required.
- Other info: Permanent position with overtime opportunities available.
We are currently recruiting for a customer Sales Advisor to join a fantastic Automotive company in Heanor on a permanent basis.
If you’re passionate about cars, confident speaking on the phone and love talking all things technical, this would be the perfect role for you!
The role will involve:
- Dealing with outbound and inbound calls
- Handling customer queries
- Providing information about products to customers via the phone
- Updating customer records on an internal computer database
- Creating invoices and credit notes for customers
- Liasing with the technical department to provide accurate information to customers about products
- Creating outbound and inbound labels for couriers
If you have the below experience APPLY NOW!
- Previous experience in customer service role.
- Confident dealing with customers on the phone
- Competent with general administration tasks
What’s in it for you?
- 32 days holiday per year, including bank holidays
- Sales bonus each month
- Lunch paid for every Friday – Takeaway of your choice
- Access to a gym
- Permanent position
- Overtime available at an enhanced rate
Do not miss out on this great opportunity, please apply now!
CUSTOMER SALES ADVISOR employer: Rose 360
Contact Detail:
Rose 360 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CUSTOMER SALES ADVISOR
✨Tip Number 1
Familiarise yourself with the automotive industry and the specific products the company offers. This knowledge will help you engage confidently with customers and demonstrate your passion for cars during the interview.
✨Tip Number 2
Practice your phone communication skills. Since the role involves a lot of phone interaction, consider role-playing with a friend or family member to improve your confidence and clarity when handling customer queries.
✨Tip Number 3
Highlight any previous customer service experience you have in conversations or interviews. Be ready to share specific examples of how you've successfully resolved customer issues or provided excellent service in the past.
✨Tip Number 4
Show enthusiasm for the role and the company during your interactions. Employers appreciate candidates who are genuinely excited about the opportunity, so let your passion for customer service and the automotive field shine through.
We think you need these skills to ace CUSTOMER SALES ADVISOR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is up to date and tailored specifically for the Customer Sales Advisor role. Highlight any relevant experience in customer service, phone communication, and administrative tasks.
Understand the Job Specs: Read through the job specifications carefully. Familiarise yourself with the responsibilities and required skills, such as handling customer queries and liaising with technical departments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cars and your confidence in dealing with customers over the phone. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rose 360
✨Know Your Stuff
Make sure you have a good understanding of the automotive industry and the products the company offers. Brush up on common technical terms and be ready to discuss them during the interview.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you successfully handled customer queries or complaints. Highlight your ability to communicate effectively over the phone, as this role heavily relies on it.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating a customer call. Practice how you would handle various customer situations, focusing on being calm, informative, and solution-oriented.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges faced by the customer sales team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
