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- Tasks: Support the Head of Lending in managing team operations and performance.
- Company: Join a well-established Financial Services organisation focused on mortgages.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team making a real impact in financial services.
- Qualifications: Experience in lending or financial services, strong communication, and organisational skills required.
- Other info: Ideal for proactive individuals who thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Job DescriptionOur client are a well established Financial Services organisation, focused on delivering first charge and second mortgages.
They are looking for a competent Office Manager to support the Head of Lending in the day to day running of the team. They will assist in leading the growing Lending team and supporting them to achieve their aims and objectives.
Responsibilities
Ensuring that all enquiries are managed within agreed SLAs
Organising team diaries / managing team cover and holiday requests
Conducting regular 1 : 1 meetings with Case Managers
Liaising with Training & Compliance to ensure all remedial work is completed
New Starter Orientation of the company
Assisting the Head of Lending with reviewing and tracking team performance and training needs
Ad hoc requests / tasks to ensure smooth and effective running of the department
Providing exceptional administration service
Targets – to ensure team meet targets set on a monthly basis
Ensure that the ethics and guidance of the company are promoted
Knowledge, Experience & Key Skills
Previous experience of Lending OR experience of working within the financial services sector is desirable
Leadership communication skills and role model capability
Engaging and able to influence others with a collaborative and inclusive style
Excellent time management and organisational skills are a MUST
Ability to prioritise workloads, multi-task and meet deadlines
Previous experience of working in a similar role with an expert knowledge of MS Office and Outlook
Proactive and flexible approach – ability to adapt to change
Ability to positively influence behaviour in othersMethodical and reliable, with attention to detail
Confident verbal communication and relationship building skills
Strong written communication skills
Keen to take on responsibility
Ability to work using own initiative
Strong team player
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Office Manager employer: Rosato Recruitment
Contact Detail:
Rosato Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager
✨Tip Number 1
Familiarise yourself with the financial services sector, especially lending. Understanding the nuances of first and second mortgages will give you an edge in conversations during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Be ready to discuss how you can influence and motivate others in a collaborative environment.
✨Tip Number 3
Brush up on your organisational skills. Be prepared to discuss specific tools or methods you use to manage team schedules and workloads effectively, as this is crucial for the Office Manager role.
✨Tip Number 4
Demonstrate your proactive approach by thinking of ways to improve team performance and training processes. Having ideas ready to share can set you apart as a candidate who is not just reactive but also forward-thinking.
We think you need these skills to ace Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office management and the financial services sector. Emphasise your leadership skills and any previous roles that involved managing teams or projects.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your skills and experiences align with the needs of the Lending team and how you can contribute to their success.
Highlight Key Skills: In your application, focus on key skills such as time management, organisational abilities, and communication skills. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an Office Manager role.
How to prepare for a job interview at Rosato Recruitment
✨Showcase Your Leadership Skills
As an Office Manager, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've successfully led teams in the past, highlighting your ability to influence and engage others in a collaborative manner.
✨Emphasise Time Management Abilities
Given the importance of time management in this role, be ready to discuss how you prioritise tasks and manage workloads. Share specific strategies or tools you use to stay organised and meet deadlines.
✨Familiarise Yourself with Financial Services
Since the company operates within the financial services sector, brush up on relevant terminology and trends. This will not only show your interest but also your understanding of the industry, which can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle various situations. Think of scenarios where you've had to manage team dynamics, resolve conflicts, or adapt to changes, and be ready to discuss these experiences.
