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- Tasks: Lead a vibrant team to deliver exceptional guest experiences in a busy restaurant.
- Company: Join Rosa's Thai, a growing group of restaurants with a passion for authentic Thai cuisine.
- Benefits: Competitive salary, bonuses, delicious food, and amazing staff perks.
- Why this job: Be part of a dynamic team and make a real impact on guest satisfaction.
- Qualifications: Confident leadership skills and a guest-first mindset are essential.
- Other info: Enjoy career growth opportunities and a chance to win a trip to Thailand!
The predicted salary is between 30000 - 40000 £ per year.
Rosa's Thai has come a long way since Saiphin Moore and Alex Moore opened our first restaurant in 2006. Today, we are a growing group of restaurants across the UK with the same ambition, values, and love for proper Thai food.
We are looking for a confident, guest-focused General Manager to lead one of our restaurants. You will own the full experience—from the energy on the floor to the quality on every plate. You will build a strong team, drive performance, and create a place people love to work and come back to.
What you’ll do:
- Lead your team to deliver a great guest experience, every shift
- Work closely with your Head Chef to ensure every dish is on spec and on time
- Build a strong, motivated team—coach, support and develop your people
- Create a culture of learning, growth and high standards
- Take ownership of stock, maintenance and H&S
- Drive sales and local awareness with support from our marketing team
- Set the tone—lead with energy, respect and consistency
What we’re looking for:
- A confident leader who knows how to run a busy restaurant
- Guest-first mindset, all day, every day
- Strong people skills—you build teams that stick
- Commercial awareness and a hands-on approach
- High standards and attention to detail
- Someone who leads by example and brings the team with them
Benefits:
- Competitive salary plus tronc - 30% bonus paid quarterly target based
- Delicious Thai food on every shift plus bottomless drinks
- Access 50% of your wages before pay day
- Performance based rewards
- 50% off at all Rosa’s restaurants
- Amazing yearly staff party
- Enhanced Holiday and pension Scheme for Length of service
- Wage stream
- Discount voucher on popular high street brands
- Employee assistance programme
- £35 mobile Phone allowance every month
- Bike to work scheme
- Career advancement opportunities for growth and development
- And a chance to win a trip to Thailand every year!
- Wellbeing support with access for all the family
If you are ready to be part of the journey, apply now!
General Manager - Richmond in London employer: Rosa's Thai
Contact Detail:
Rosa's Thai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Richmond in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant industry, especially those who might know someone at Rosa's Thai. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality during interviews! Rosa's is all about energy and guest experience, so let your passion for hospitality shine through. Be yourself and let them see why you’d be a great fit.
✨Tip Number 3
Prepare some questions that show you’re genuinely interested in the role and the company. Ask about their team culture or how they maintain high standards in their restaurants. It shows you care!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Rosa's family right from the start.
We think you need these skills to ace General Manager - Richmond in London
Some tips for your application 🫡
Show Your Passion for Thai Food: When you're writing your application, let your love for Thai cuisine shine through! We want to see that you’re not just looking for a job, but that you genuinely care about the food and the experience we provide our guests.
Highlight Your Leadership Skills: Make sure to showcase your experience in leading teams. We’re after someone who can motivate and develop their staff, so share examples of how you've built strong teams in the past. It’s all about showing us you can lead with energy and respect!
Be Guest-Focused: Remember, it’s all about the guests! In your application, emphasise your guest-first mindset. Share stories where you’ve gone above and beyond to ensure a fantastic experience for customers. We love hearing about those moments!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our journey at Rosa's Thai!
How to prepare for a job interview at Rosa's Thai
✨Know the Rosa's Thai Story
Before your interview, dive into the history of Rosa's Thai. Understand how it started and what makes it unique. This will not only show your passion for the brand but also help you connect with the interviewers on a personal level.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Prepare examples of how you've built strong teams in the past. Be ready to discuss specific situations where you motivated staff or improved team performance, as this aligns perfectly with what they’re looking for.
✨Demonstrate Guest-Focused Mindset
Rosa's Thai values a guest-first approach. Think of instances where you went above and beyond for customers. Share these stories during your interview to illustrate your commitment to creating memorable dining experiences.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For example, how would you handle a busy shift or a dissatisfied customer? Practising these scenarios can help you articulate your thought process and decision-making skills effectively.