At a Glance
- Tasks: Lead a vibrant restaurant team and ensure an amazing guest experience.
- Company: Join Rosa's Thai Caf, a growing group passionate about authentic Thai food.
- Benefits: Competitive salary, bonuses, delicious meals, and 50% off at all locations.
- Other info: Enjoy perks like a yearly trip to Thailand and a supportive work culture.
- Why this job: Be a key player in a fun environment with opportunities for growth and adventure.
- Qualifications: Confident leadership skills and a passion for great service.
The predicted salary is between 30000 - 40000 £ per year.
We've come a long way since Saiphin Moore and Alex Moore opened our first restaurant in 2006. Back then, they couldn't afford new signage, so they kept the name above the door of an old East End caf. Rosa's Thai Caf was reborn. Today, we're a growing group of restaurants across the UK. Same ambition. Same values. Same love for proper Thai food.
The Role
We're looking for a confident, guest-focused General Manager to lead one of our restaurants. You’ll own the full experience—from the energy on the floor to the quality on every plate. You’ll build a strong team, drive performance, and create a place people love to work and come back to.
What You’ll Do
- Lead your team to deliver a great guest experience, every shift
- Work closely with your Head Chef to ensure every dish is on spec and on time
- Build a strong, motivated team—coach, support and develop your people
- Create a culture of learning, growth and high standards
- Take ownership of stock, maintenance and H&S
- Drive sales and local awareness with support from our marketing team
- Set the tone—lead with energy, respect and consistency
What We’re Looking For
- A confident leader who knows how to run a busy restaurant
- Guest‑first mindset, all day, every day
- Strong people skills—you build teams that stick
- Commercial awareness and a hands‑on approach
- High standards and attention to detail
- Someone who leads by example and brings the team with them
Benefits
- Competitive salary plus tronc 30% bonus paid quarterly target based
- Delicious Thai food on every shift plus bottomless drinks
- Access 50% of your wages before pay day
- Performance based rewards
- 50% off at all Rosa's restaurants
- Amazing yearly staff party
- Enhance Holiday and pension Scheme for Length of service
- Wage stream
- Discount voucher on popular high street brands
- Employee assistance programme
- £35 mobile Phone allowance every month
- Bike to work scheme
- Career advancement opportunities for growth and development
- And a chance to win a trip to Thailand every year!
- Wellbeing support with access for all the family
If you are ready to be part of the journey, apply now!
General Manager - Ealing, London employer: Rosa's Thai
Rosa's Thai Caf is an exceptional employer, offering a vibrant work culture in Ealing, London, where you can thrive as a General Manager. With a focus on personal and professional growth, competitive benefits including a quarterly bonus, and a supportive team environment, you'll lead with energy and passion while enjoying delicious Thai food every shift. Join us to create memorable experiences for our guests and be part of a company that values its people and their development.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Ealing, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rosa's Thai. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rosa's Thai
Don't be shy about reaching out to Rosa's Thai directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Ealing, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rosa's Thai and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rosa's Thai
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
